lordanmol

I dont know if this is supposed to be in the right forum but I recently purchased the Mastersoft Sudoky V2.0 and have been patiently waiting for my serial code. It has been two weeks now, any suggestion what could be done as I feel like I wasted US$15

Regards:realmad:

goodguy20k

Hang in there. Dom will probably see this post and get in touch. If he doesn't, make sure you contact him.

Where did you purchase it from? Their site directly?

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kulnet

Have you tried emailing them?
Support at mastersoftmobilesolutions.com

rgjenks@mac.co

I had no trouble, but had to request a second message once. Make sure
Support@MastersoftMobileSolutions.com is not blocked by your mail filters. You need to send them the serial number on your device, under the "help" "register" menu in SuDoku, via a reply to their original confirmation of purchase.

lordanmol

I did purchase it from their site directly.

I have been replying to their mesages providing my key and I have also been sending it to support@mastersoftmobilesolutions.com (or whatever it is as I have been replying)

I have not only sent one message I have sent 4-5

Edit: Whenever I check my filters it shows me that emails from support@mastersoftmobilesolutions.com is allowed

Regards:realmad:

kulnet

Well that's pretty odd because I've always heard back from them promptly. Hmm... I dunno.

netsyd

Originally Posted by lordanmol

I dont know if this is supposed to be in the right forum but I recently purchased the Mastersoft Sudoky V2.0 and have been patiently waiting for my serial code. It has been two weeks now, any suggestion what could be done as I feel like I wasted US$15 Regards:realmad:

Try posting in the forum over there as well... Dom reads them all the time.
http://www.mastersoftmobilesolutions.com/support/

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Apple iPhone
O2 XDA Trion - WM6
T-Mobile SDA - WM6

Frenchy

Everyone is entitle to vacations... PM him from here. Dom login here quite often.

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Frenchy

Mastersoft

Originally Posted by lordanmol

I dont know if this is supposed to be in the right forum but I recently purchased the Mastersoft Sudoky V2.0 and have been patiently waiting for my serial code. It has been two weeks now, any suggestion what could be done as I feel like I wasted US$15 Regards:realmad:

Just saw your post. Did you get your serial ? We usually issue them within an hour or so.

lordanmol

Originally Posted by Mastersoft

Just saw your post. Did you get your serial ? We usually issue them within an hour or so.

I have yet to get a serial code from Mastersoft

Regards

goodguy20k

There you are Dom. How goes things? (What's in development? You can tell us, we won't blab!)

Lordanmol, I estimate your problem solved within a day or two. You're in good hands.

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Frannyman

the help file hard reseted my pda for some reason... I didn't got to make a backup...

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Mastersoft

I just sent you a private message Lordanmol. The problem is nearly always antispam software. I understand your frustration at buying something and not being able to use it so please reply asap and I'll get you up and running.

Mastersoft

Originally Posted by goodguy20k

There you are Dom. How goes things? (What's in development? You can tell us, we won't blab!) Lordanmol, I estimate your problem solved within a day or two. You're in good hands.

Great to hear from you goodguy20k :)
Well I may or may not be working on something and it may or may not be for the UX50 UMPC

Unfortunately people may or may not have one ......

Fact is I'm not telling :)

Mastersoft

Originally Posted by Frenchy

Everyone is entitle to vacations... PM him from here. Dom login here quite often.

Cheers Frenchy ! Sadly all my vacations involve suntan lotion, a towel, nice beach and a LAPTOP