JakeRich, I love you man. I think of you as the GPS guru of Aximsite and I'm very thankful for your help.
I opened it up because deluo, Aximsite and other friends with GPS stuff couldn't help me. They thought I was crazy or just unable to correctly configure the product. I have had a year of using my other bluetooth GPS with three different PocketPC's and having no problems. My job revolves around a bunch of wiring, soldering, trouble shooting and so on. So, I wasn't about to let deluo say it was me or my problem.
With the connector there were two screws and mostly "snap-in" parts that kept it together. So putting it back together was a snap. :) There are no visible scratches or anything else. Hopefully I can return it but, if not, it's just the connector portion and not the GPS itself. I believe it is a $15 part.
JakeRich, do you think that the wiring is at fault too? That these pins shouldn't be shorted together? If deluo wont take it back I can always try to unsolder these shorts and then hopefully have a working product.