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Originally Posted by JakeRich
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LRRP may be an unusual case. I've used both and both worked well for me. There were some issues with the arms on early models and on some other Arkon units, but in 6 months of use my DM320 has performed well.
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I would like to believe that it's an unusual case, but my experience with the ratchet mechanism on the CM700 series has been the same. I had one that lasted for almost two years and then it died. Arkon replaced it for me for free several months ago with the newer "improved" version, and it failed two weeks ago. I took both of them apart to inspect the failure and I have to say I don't see how any engineer ever expected this design to hold up to every day use (even on the newer redesigned version).
I used the replacement mount VERY gently and never clamped the jaws down with more than the lightest of force, but it failed in the exact same fashion. Now, I don't know if the mechanism used in the DM320 is the same, but based on my experience I just ordered a Seidio G4500S. I called Mark @ Arkon over two weeks ago and never heard anything back, so I'm done with the ratcheting jaws. Right now I have rubber bands holding the jaws shut on the Arkon until the new mount shows up.
Regards,
Gary