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Old 04-11-06, 10:51 AM   #1 (permalink)
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Rapid Clicking issue

I have the Dell/Navteq cabled GPS receiver and software, using an Axim x51v (A06 ROM). Just starting (trying, that is) to use the unit for the first time. When I plug in the receiver via the cable adapter, the Axim starts making a clicking/buzzing sound, and then the Axim becomes unstable. I am unable to get the autodetect to work (nothing happens). When I unplug the cable from the Axim, the Axim re-stabilizes. Dell sent a replacement receiver, which I tried this morning... same problem.

Everything else is working great on the Axim - all software, hardware, etc., except for this GPS. The Navteq software seems to work fine when the receiver is not plugged in. The "clicking/buzzing" sound is kinda like a geiger counter sound. Any suggestions? Is there a way to manually set the connection options? I notice that there's 16 COM ports for example, and I have no idea what the manual settings ought to be. I have a hunch that might solve the problem.

By the way: Dell support has been pretty unhelpful, to say the least. The first support person I spoke with said: "Try to soft reset" to which I said, "I've done that 3 times already." Then she said (without even inquiring if I had a backup!!!), "Do a hard reset" and continued on with which two buttons to press. I said, "No way am I doing a hard reset -- that's terrible advice..." etc.etc. Speaking to her supervisor was no help either. I did speak with a different tech the next day who sent me the replacement receiver (which did not fix the problem).
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Old 04-11-06, 11:53 AM   #2 (permalink)
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Cabled GPS are on COM1, but I've not heard of a clicking problem before. What software are you running? (Not just GPS, but anything that could be running when you are trying this--Today plug-ins, etc.)
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Old 04-11-06, 12:36 PM   #3 (permalink)
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Insofar as Today plug-ins: Spb Pocket Plus, Resco Today, and Resco Stickies

No other software under "Running Programs"

Other installed software: (all pretty much latest versions, i.e., for WM5)
-- Calligrapher / Write Anywhere, Write Pad, PenCommander, Configuration Manager
-- Pocket Informant
-- 1-Calc
-- Adobe Reader 2.0
-- Resco Audio Recorder
-- ClearVue Document v3
-- ClearVue Worksheet v3
-- ClearVue Presentation v3
-- ClearVue Image v3
-- Dell GPS (Navteq) software, current version
-- Lexisee
-- Lexisgoo
-- ListPro 4
-- MobiPocket
-- Microsoft Reader
-- NewsBreak
-- PhatNotes
-- PhatPad
-- PhatSpell
-- Resco PhotoViewer
-- Pocket Mechanic
-- Pocket Slides
-- Resco File Explorer
-- Resco Registry
-- Resco Stickies
-- Resco Update
-- Spb Backup 1.1
-- SplashPhoto
-- Stowaway IR Keyboard
-- Stowaway Bluetooth Travel Mouse
-- Belkin (Dell) Thumboard
-- Total Commander
-- Wi-Fi Companion
-- Wi-Fi Ping
-- Wi-Fi TraceRoute
-- WordNetCE

GAMES:
-- Scrabble
-- Monopoly
-- Pocket Grandmaster
-- Spb FreeCell

I also have a Bluetooth link set up between my Verizon LG VX-8100 cell phone and the Axim (which mostly works fine).
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Old 04-11-06, 04:31 PM   #4 (permalink)
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Did you try COM1? Is the clicking coming from the Axim speaker? Have you tried changing the volume control when it's clicking and does the volume change? This is a really strange problem...
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Old 04-11-06, 04:39 PM   #5 (permalink)
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i had the same issue. the axim locks up becouse the gps is outputing data and the axim starns itself on what to do with it. i dont know about the buzzing noise though.


chris
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Old 04-11-06, 05:31 PM   #6 (permalink)
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Yes, this is really a strange problem. The clicking sound is from the Axim's speaker. I can, indeed, change the volume of the clicking. And, what's stranger, when I call up the volume control, I can set (drag) the slider to max volume, and the slider then works its way down to miniumum! As if a ghost were undoing my raising the volume... wierd.

I tried COM1. No joy.

I also disabled the Today plugins; no impact.
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Old 04-12-06, 11:21 AM   #7 (permalink)
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If the problem is with a software or driver conflict, what do you think would be the most likely culprit(s)?
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