GPS Data is not prefect. Address Number could be out of range. Spelling is different even with/without spaces.
Jack, I saw the street on the map, and Tomtom 5 has the street names labeled on the map while you drive. I spelled it the exact same way in the "Navigate to address" section. That section goes like this; it asks for the city, then street, then street number. I put the city in, but the street wouldn't pull up. However, the street was right there on the map, and, sorry to repeat myself, the map has the streets all labeled with street names, so I know I spelled it correctly. If it helps, I can take screen shots.
These software companies should come up with some kind of program where users were encouraged to submit corrections and rewarded for them. Maybe something where users who submit corrections could build up credits that could be used for discounts on updates and so forth. But if a company doesn't even have the faith in their product to offer a trial version or satisfaction guarantee, why should I trust it?
The software companies buy the database for the maps from the map vendors, so they don't have the incentive to offer you credit for pointing out a map error. The database vendors don't really care about the end user, since they sell to the routing software makers. NavTeq and TeleAtlas do have websites for you to tell them about errors, but they don't guarantee if, or when, they will change the data. In any event, even if they do update the database, it's still up to the routing software vendor to make that new data available, and the database vendor will charge the software vendor a license fee for every one they send out.
Last night I decided to show off my Tomtom 5 to my Sister-in-law, who lives 2 miles from me. Her street wasn't in the database even though her house is 5 yrs old. So I drove with no route just so she could see the gps follow us along. Anywho, as we got to her house, her street was right there on the map. How can her street be on the map if it won't pull up when I try to put it in the directions?! That was very perplexing.
It may be in a different town. Try entering street name first, if TT will let you do that, and see what town they think she lives in. If you can't enter street name first, try using town names that are neighbors to your sister-in-law, it's probably in one of those towns.
Another good source of information is USPS.COM. The reason most vendors use postal standards to translate street names and street types. GOOGLE is another good source, since they are using the mapping info and USPS info to come up with options.
The software companies buy the database for the maps from the map vendors, so they don't have the incentive to offer you credit for pointing out a map error.
The incentive for them would be to make their software better so more people would buy it. They'd also get customer loyalty with a credit system.
Stevenator: TT probably has the street listed as being in a different city. The other day when I looked up my in-laws road, they had it listed in a city different from their mailing address. I forget what it was now, but I don't think it is even a really city or town name.
__________________ Sue
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
TT6 has a nicer interface, but not announcing exit/road names is a show-stopper for me. I use my GPS for travel in areas where the exits are dense and many times there are several exits *very* close together; just saying "exit left" isn't enough info if you don't have a navigator. The review at gpspassion points outs that the maps that aren't updated much from the previous version.
__________________
- James "I speak Spanish to God, French to women, English to men, and Japanese to my horse." --Buckaroo Banzai
The incentive for them would be to make their software better so more people would buy it. They'd also get customer loyalty with a credit system.
I think Jake's point is that customers don't buy software from the map vendors, so there is no loyalty to a *vendor*, just loyalty to a product. In fact, I use iGuidance (which I love, btw), but I have no idea who provides the maps to iNav.
To get back on topic, another suggestion for MeSue is to try using the itinerary to guide iGuidance in a certain direction. Due to very particular traffic conditions, I prefer taking a certain route when heading down to visit my girlfriend that iGuidance knows nothing about. I can trick iGuidance into choosing this route, however, if I mark a particular stopping point mid-way.
Another tip is to use the detour function for finding even more possible routes. This shows up when you go to "Destination" in the "Menu" after already having assigned a destination location.
From what I'm reading, Streets and Trips is perhaps your best bet if most maps are outdated for your area. It supposedly has easily configurable "avoid areas," making route modifications a breeze (see this article).
Just wanted to let you all know that I heard back from iGuidance support and after looking into the examples I gave them, they admitted one incident was poor routing and everything else was due to bad map data. He said they would report the errors to Navteq but it is up to Navteq whether or not to update the data… yadda yadda. They offered me a free upgrade to 3.1 when it comes out next year with updated maps. No promises that the map data will be better (which I understand they can't do since it comes from a third party) but, hey, at least it is something.
__________________ Sue
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
Follow Us
RSS Feed
Follow on Twitter
Facebook
YouTube
