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Try downloading GPSInfo (google for it). It has a function to find the GPS. Let it do that, connect and verify that the gps is sending data. You should see it streaming in the window of GPSInfo. Once that is going, record the port/baud and exit the application. Make sure you actually end it because only ONE application can use the GPS data at a time. On the X51 there is a software utility to manage GPS. To simplify things, don't let that utility get in the way until you get it going.
Now, assuming you got COM1 from GPSInfo (99% probability), do things in this sequence:
1. Unplug all cables.
2. Soft reset.
3. Plug in the power cable, but not the GPS cable (if you can, if you cannot, just leave it unplugged).
4. Start Dell software, point to COM1, baud rate, etc.
5. Plug in the GPS (and power, if you didn't in step 3).
That sequence should allow the software to see the receiver. One challenge with serial GPS receivers is that Activesync sees the data from the GPS on the COM1 lines and assumes that it is a PC that is seeking to sync. That action blocks the GPS from being able to use the port. By following this sequence, the port gets captured by the Navigation software first, so Activesync gets blocked out.
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