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Old 05-12-03, 11:47 AM   #1 (permalink)
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Dell Faces Quebec Class-Action Over Mistaken Internet Price

Looks like the trouble surrounding Dell Canada's price mistake for the Axim has not gone away.

[url]http://www.canadapocketpc.com/[/url]
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Old 05-12-03, 12:45 PM   #2 (permalink)
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It will be interesting to see how it turn out ... From what I've seen these lawsuits almost never get anywhere ...

From Dell Canada's site
[url]http://www.dell.com/ca/en/gen/misc/policy_012_policy.htm[/url]
[quote]Payment Terms; Orders; Quotes; Interest. Terms of payment are within Dell's sole discretion, and unless otherwise agreed to by Dell, [b]payment must be received by Dell prior to Dell's acceptance of an order.[/b] Payment for the products and services and support may be made by credit card, wire transfer, or some other prearranged payment method unless credit terms have been agreed to by Dell. If credit terms have been agreed to by Dell, invoices are due and payable within thirty (30) days after the date of the invoice. Dell may invoice parts of an order separately. [b]Orders are not binding upon Dell until accepted by Dell.[/b] Any quotations given by Dell will be valid for the period stated on the quotation. Customer agrees to pay interest on all amounts past due at a rate of one and one half percent 1.5% per month (19.56% per year).[/quote]

According to this unless Dell has accepted and recieved payment they are not bound to the order.

Now if they did charge the person and collected money on the item then, well, they are screwed and bound to deliver the product at the advertised price.
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Old 05-12-03, 01:19 PM   #3 (permalink)
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It will be interesting to see how this turns out. In my case I ordered three X5 Advanced and they charged my credit card and later credited the charge back.
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Old 05-12-03, 01:53 PM   #4 (permalink)
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I hope Dell prevails, because I don't think greed should be rewarded.
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