bcfd29

Anyone have any track record using GPS Tuner? Installed latest version but base map will not load to my device. Tech support from the vendor sucks so far. Any experieince with this is appreciated!

jadesse

I tried installing it at the end of May. I also subscribed to their forums but I never received an email from them with the authentication. I still don't have my issue resolved & can't post to their forums for support either. You are right, their support really suck. But this has to be due to the fact there are so many people having problems. The software & base map (trial map) installed fine. When I run the GPS Tuner 6 on my Vogue it loads up to terrain then freezes.

bcfd29

UPDATE: Made contact with tech support (for other with a problem: david.matson@gpstuner.com). Vendor requested screen shots of error messages to diagnose issue, and is becoming more responsive. Once a fix is identified, will post.

breley

David Matson is also known as Elrendhel here and at the GPS Tuner forum, FYI.

I've had trouble with GPS Tuner v6.x on my HTC X7501, but the latest beta version so far is working like a champ, except when I start it in landscape mode. However, I never had trouble with GPS Tuner 5.x on my x7501, whether in portrait or landscape mode.

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jadesse

I have sent seveal emails to their support & never heard boo from them. Like I said I registered on the forums too & can't access them either. They probably never even read my emails. It doesn't seem like they did a lot of testing with v6 becasue there seems to be quite a few people having trouble.