General Info
Chat start time Sep 24, 2007 6:36:55 PM EST
Chat end time Sep 24, 2007 7:13:27 PM EST
Duration (actual chatting time) 00:36:31
Operator Kevin
Chat Transcript
info: Welcome to HP's Chat Service.
Please hold for the next available Sales representative.
info: All Sales representatives are currently assisting other customers. You are number 3 in a queue of 3. Thank you for your patience. A representative will be with you shortly.
info: All Sales representatives are currently assisting other customers. You are number 3 in a queue of 3. Thank you for your patience. A representative will be with you shortly.
info: All Sales representatives are currently assisting other customers. You are number 3 in a queue of 3. Thank you for your patience. A representative will be with you shortly.
info: All Sales representatives are currently assisting other customers. You are number 3 in a queue of 4. Thank you for your patience. A representative will be with you shortly.
info: All Sales representatives are currently assisting other customers. You are number 3 in a queue of 4. Thank you for your patience. A representative will be with you shortly.
info: All Sales representatives are currently assisting other customers. You are number 3 in a queue of 4. Thank you for your patience. A representative will be with you shortly.
info: All Sales representatives are currently assisting other customers. You are number 2 in a queue of 3. Thank you for your patience. A representative will be with you shortly.
info: All Sales representatives are currently assisting other customers. You are number 1 in a queue of 2. Thank you for your patience. A representative will be with you shortly.
info: All Sales representatives are currently assisting other customers. You are number 1 in a queue of 2. Thank you for your patience. A representative will be with you shortly.
info: Hello, you are now chatting with Kevin.
Kevin: To assure I direct you to the right team for your business needs, please tell me the nature of your visit to chat today? (ie: technical support, pre-sales question, purchase, or quote)
Guest: Hi
Guest: ipaq
Guest: 200
Guest: enterprise
Kevin: Yes the 200 series is the New iPAQ that is expected to be released in the month of October.
Guest: October 22?
Guest: or October 6?
Kevin: I'm really sorry that currently there isn't any official information on the release date , however it is expected to be released by in the month of October.
Guest: what kind of accessories will be sold with the ipaq
Guest: Does it include VGA out like the Dell Axim x51v?
Kevin: I'm really sorry that it does not comes with VGA output.
Guest: oh
Guest: what about the cradle, can it charge an extra battery?
Kevin: Yes the iPAQ comes with the sync/charge cable.
Guest: what is the size and rating of the extended battery (ie, the standard battery is rated at 2200)?
Kevin: Happy to check on this for you. Just a moment please.
Kevin: Thanks for waiting online,.
Kevin: Really appreciate your patience.
Kevin: The Extended battery that is recommended for 210 ipaq is HP iPAQ 200 Series Extended Battery 4400 mAh Li-Ion.
Guest: Is the cradle designed to charge a second battery like the Dell Axim's cradle?
Kevin: Yes you can able to charge it.
Guest: Does the extended battery require a new battery door, or will it work with the standard battery door?
Kevin: The Standard battery cover will be compatible.
Guest: What retail channels is hp looking to sell the ipaq 200 (ie Staples)?
Kevin: Once the iPAQ is released you can able to purchase it from our retail stores.
Guest: The pdf on the hp website shows two buttons on the ipaq's right hand side
Guest: but no name is given to the second button.
Guest: do you know what the second button is?
Guest:
http://h18000.www1.hp.com/products/q.../12781_na.HTML
Guest: I mean left hand side
Kevin: Since the model is not yet released there isn't much specifications available for this model.
Guest: the link given says the ipaq has 2 speakers
Guest: where is the second speaker?
Kevin: The First Speaker is in the front and the Second one is at the back side of the iPAQ.
Guest: oh
Guest: interesting
Guest: Thank you for your time.
Kevin: You're very welcome. After our chat, a short survey should pop up. I would greatly appreciate your thoughts on how I chatted with you today. When you are ready, please click on the "close" button to end our chat and receive the survey. Thank you for visiting HP Chat