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#1 (permalink) | |||
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Aximsite All Star
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HP cancels orders on 210 series
Got a call from HP today. The guy told me that they are canceling all orders on the 210 series that they have accepted stating that they won't be available until sometime in January, if then. He said sorry, but there's nothing he can do and nothing that HP is willing to do for anyone who ordered, even guaranteeing the price that we ordered at ($399). Basically they don't have much concern about customer satisfaction. If you've had your ordered canceled, post and let us know what they told you.
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#2 (permalink) | ||||||||||||
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Aximsite Major League
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Quote:
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#3 (permalink) | ||||
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Aximsite All Star
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You ordered a product that you knew hadn't been released yet from an unofficial webpage (not actually accessible from the HP storefront).
![]() I don't think it's fair to say that HP doesn't care about customer satisfaction. | ||||
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Outside of a dog -- a book is a man's best friend.
Inside of a dog it's too dark to read. |
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#4 (permalink) | ||||||
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Aximsite Veteran ![]()
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I would rather hp delay something and tell everyone then ship it on time and buggy (buggier?).
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Current PDA/phones:
T-Mobile G1 My sordid past: Kyocera 6035, Kyocera 7135, Samsung i700, iPAQ 6315, iPAQ hx4705, Motorola a630, SE T610, BB 7100t, iPAQ rx3115, JAM 850, BB 8700g, Samsung i320, Motorola v360, imate KJAM, TMO SDA, TMO MDA, TMO Wing, AT&T Tilt |
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#5 (permalink) | |||||||||||
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Aximsite Elite ![]()
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Disappointing, but I agree with harleyxlc. I'd rather HP delay the 210 than release it with a bunch of problems. Too bad, though, I was hoping Santa might leave it for me under the tree.....
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Julie | Microsoft MVP Mobile Devices | Aximsite/Mobility Site Moderator | Judge, Smartphone & Pocket PC Best Software Awards 2008 | visit my blog: from my pocket.pocketprimer.com |follow me on twitter
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#6 (permalink) | |||||||||
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Aximsite Minor League
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And what did I say before? Let's all chill out just a wee bit and wait until they officially bring a Add to Cart link to every page, not just some secret one that we dig up somewhere.
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Kevin Wallace
Dell Axim x51v Hardware: A01 Firmware: A12 OS: WM5 One 16 GB Sandisk CF Card Two 4 GB Transcend SD Cards One 1 GB Sandisk SD Card 2800 mAh Mugen Power Battery |
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#7 (permalink) | |||
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Aximsite All Star
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Actually, it's very fair to say they don't care. If not for this unit, for the less than stellar support they gave to owners of the 5555 series (I finally gave up and replaced it with a Dell X50v). Even Dell has a better bedside manner, and they're at the bottom of the barrel. If you're going to accept orders, then determine that you can't supply them you don't simply cancel the orders and say too bad, you 're out of luck. Dell was very good about allowing the customer to remain in the cue and have an option to purchase first when they do come available at the original advertised price, or the price at release when they are ready to ship. Really not a problem as you're not charged until it ships and communication keeps them in line with federal regs on internet sales practices. As for the page, it came up on a Google search a while back and is still active. HP is actively taking orders on it and says it's shipping in 2 days. If they're canceling orders, you'd think they stop the page from taking orders. I understand that there are always kinks in new hardware and I'm not asking them to rush products that aren't ready, simply put the customer first and make them feel as if they're important. I wrote customer support 2 days ago with my concerns, I'll post and let you know what they have to say if they bother to reply at all.
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#8 (permalink) | |||||||||||
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Aximsite Major League
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#9 (permalink) | |||||||||||
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Aximsite Minor League
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Omg
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#10 (permalink) | ||||||
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Aximsite Minor League
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Buying a brand new PDA that hasn't even really hit the market yet is very... eh... brave
.I still fondly remember such funny things as "digitizer bug", "dust-under-my-screen", A01 etc. etc. I'd much rather not pay $400 to be a guinea pig with a beta product. Just my $.02 | ||||||
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#12 (permalink) | |||
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Aximsite Prospect
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Does anybody here know anything about the SoMo 650 PDA ?
. It's at Dell web site ... Dell - Search - All Dell.com | |||
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#13 (permalink) | ||||||||||
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Aximsite Veteran
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bt A2DP addon for X50/X30 is here (WM2003 only) http://h20000.www2.hp.com/bizsupport..._I22475-107080 HOT!!!bt A2DP addon for X51 (WM5) is here http://www.aximsite.com/boards/showthread.php?t=125956 HOT!!! apply reinforcement to your fragile logitech wireless headphones http://www.aximsite.com/boards/showp...07&postcount=6 HOT!!!add native Trad Chinese support to your WM5/6 device http://www.studiokuma.com/wm/?section=support |
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#14 (permalink) | ||||||||||
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Aximsite Veteran
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The HP Business site now has the Ipaq 210 available at 2008 and the unit is not even listed at the HP Home site. Maybe its a ghost PDA.
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#15 (permalink) | |||||||||||
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Aximsite Veteran
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| 210, cancels, orders, series |
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