Is there a Way to Transfer Programs/Data from Axim to iPAQ? - Page 4

Tanker Bob · 03-26-08, 05:44 AM

Originally Posted by JakeRich

But what I'm thinking (and saying) is that any software mapping of the keys, no matter what you do to them, should never affect the function of hard reset. After all, a hard reset is a decision to abandon all you have done and go back to factory setup. If I were designing a PDA, I'd have that switch combination wired in, not reachable by ANY software at ANY time in ANY way. Otherwise, it ain't a reset...just my $0.02

I'd like think so as well.

FrinkTL · 03-26-08, 08:23 AM

Originally Posted by JakeRich

But what I'm thinking (and saying) is that any software mapping of the keys, no matter what you do to them, should never affect the function of hard reset. After all, a hard reset is a decision to abandon all you have done and go back to factory setup. If I were designing a PDA, I'd have that switch combination wired in, not reachable by ANY software at ANY time in ANY way. Otherwise, it ain't a reset...just my $0.02

As would I. That, in fact, is the only reason why I tried it. I figured, "what do I have to lose? I can just do a hard reset if it doesn't work out." Ah, apparently not the case and a painful lesson learned (like usual for me, the hard way

).

That said, I personally liked the way a factory reset was done on the original iPAQs (like my first one, the 3150). That device had a single physical switch (hidden behind a small sliding door) that would shut the machine totally off. Granted, back then they did that because the battery was internal and not user-changable and the device ran only in RAM...BUT, why not retain the same concept? It would seem to make more sense to use a single (hidden) switch to invoke the factory reset, vs a two-person, 4 button press which only an octopus can perform without assistance. In this way, the factory reset would be shielded from tampering, impossible to trigger accidentally, and still be easy to initiate without a team of technicians.

I also want to thank everyone who participated in the thread for their assistance! You make Aximsite the awesome resource that it is!

FrinkTL · 03-26-08, 08:27 AM

Oh! And Sprite Mobile finally replied to me. They indicated that one possible reason why the device won't hard reset might be the sequence in which the keys are released. They said they've seen that before on other devices, and seems at least like a plausible cause, as it might explain why I couldn't - even after several attempts get it to hard reset. They will try to hunt down a 211/210 to see if they can't figure that out.

Thought that I should let everyone know...

Julie · 03-26-08, 09:15 AM

Originally Posted by FrinkTL

Oh! And Sprite Mobile finally replied to me. They indicated that one possible reason why the device won't hard reset might be the sequence in which the keys are released. They said they've seen that before on other devices, and seems at least like a plausible cause, as it might explain why I couldn't - even after several attempts get it to hard reset. They will try to hunt down a 211/210 to see if they can't figure that out.

Thought that I should let everyone know...

It is possible. When I returned the IPAQ 110 that I reviewed, I had to fiddle around with several hard reset attempts before I finally got it to work...As it turned out, I was releasing the keys in the wrong order and that was preventing a hard reset from ocurring.

FrinkTL · 03-27-08, 09:49 AM

One last post to let everyone know that all is resolved:

My replacement iPAQ 211 arrived yesterday and I spent 3-4 hours configuring, downloading new versions and installing software. Everything is working so far
I emailed Sprite Mobile to say that I thought their website should have an explicit and unambiguous warning to not restore a backup file across different hardware configurations. I reminded them that their software is awesome enough without that fictitous feature and they should, therefore, make this clear. I indicated if they would do that, I wouldn't request a refund. About 15 minutes later (no exaggeration), I received an email indicating they were issuing me a refund without any additional explanation. What does that mean? I'm not sure.

mbloof · 03-27-08, 09:52 AM

Originally Posted by Tanker Bob

So they couldn't come up with a way to "short" pins on the 24-pin connector to reset? They might have to consult their engineers.

ROTFLMAO!!!

Are you forgetting that the folks you call were flipping burgers just 3 weeks prior to taking HP support calls and are outsourced?