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iPAQ h22xx Series FAQs

General

What is new about the iPAQ Pocket PC h2210 model?
The iPAQ Pocket PC h2210 is a Microsoft® Windows® Powered Pocket PC that is HP's newest model in the successful iPAQ Pocket PC family. It features an optimal combination of features, performance, and expandability to meet your handheld computing needs. The sleek design includes dual slot expansion for flexibility and storage and has integrated Bluetooth® technology for wireless connection to other Bluetooth enabled devices. Wireless ready capabilities allow you to access the Internet, email, and corporate data at home, at work or on the go. The IPAQ Pocket PC h2210 also includes popular productivity applications, Universal Remote Control, iPAQ Backup and other features to bring convenience at an outstanding value. The h2210 uses Microsoft's newest operating system, Pocket PC 2003.

Does the iPAQ Pocket PC h2210 support expansion packs?
No, the iPAQ Pocket PC h2210 is targeting users wanting simplified functionalities combined with quality and features of Pocket PC.

What expansion options are available?
The iPAQ Pocket PC h2210 offers memory expansion via the CF slot (Type or Type II) and SD memory expansion slot with SD, SDI/O and MMC capabilities. A variety of other accessories also use the CF or SD slots: cameras, scanners, modem cards, GPS cards, and wireless expansion options (WLAN). Some expansion options, such as the foldable keyboard, are accessed through the 22-pin connector at the base of the unit.

Is the 22-pin connector for the iPAQ Pocket PC h2210 model compatible with previous iPAQ models (i.e. h5400/h3900/h3800 series)?
Yes, the iPAQ Pocket PC h2210 22-pin connector supports serial connection, and is compatible with some universal iPAQ accessories. (e.g. Foldable Keyboard, Auto Charging Adapter, AC Adapter, Charging Adapter).

Does the iPAQ Pocket PC h2210 have Universal Remote Control functionality?
Yes, the iPAQ Pocket PC h2210 offers CIR (consumer infrared) and a Universal Remote control to use on your audio and video equipment. We have also included an iPAQ exclusive software program, myNevo, which allows you to control thousands of audio/video systems.

How do I record using my iPAQ Pocket PC h2210?
Where is the microphone?The microphone is on the top of the unit. In order to make a recording, go to the Notes Program and open a new note. Select the cassette tape (icon) at the bottom to show the record options. Press the record button (the round circle) to start recording. You can also set up any of the four buttons at the bottom of your unit to automatically launch the record mode. Re-Assign the button by going to Start/Setting/Buttons.


Microsoft Pocket PC 2003

What version of ActiveSync® works with Microsoft Pocket PC 2003?
You must use the latest version of ActiveSync (3.7 or later) with Microsoft Pocket PC 2003. ActiveSync 3.7 is included on your companion CD. You can download from the Microsoft website at http://www.microsoft.com/pocketpc.

Are all of my accessories (CF Cards, SD Cards, software programs) compatible with Microsoft Pocket PC 2003?
In June 2003, at the time of launch of the Microsoft Pocket PC 2003 Operating system, many accessories and software work with Pocket PC 2003. Refer to the third party's website for a driver update.

Can the iPAQ Pocket PC synchronize with Outlook XP?
Yes, using the latest ActiveSync, which is included on your companion CD. You can download from the Microsoft website at http://www.microsoft.com/pocketpc.


Bluetooth wireless technology

What is Bluetooth wireless technology?
Bluetooth technology is a short—range wireless1 technology that allows connection between devices without requiring cables. So, for example, you can connect your iPAQ to a cellular phone, a notebook computer, a printer, etc. without a cable between them. Bluetooth technology redefines the very way we experience connectivity.

What can I do with Bluetooth wireless technology?
Bluetooth technology allows you to:

• Access the Internet or email
• Wirelessly access your corporate server using your iPAQ Pocket PC and a Bluetooth enabled mobile phone
• Wirelessly connect to a Bluetooth enabled notebook or desktop that has an Ethernet or 802.11b connection to access your Internet or corporate data exchange information
• Exchange electronic business cards
• Share a file folder on your Bluetooth enabled device with other users' Bluetooth enabled wireless office
• Synchronize information between your iPAQ Pocket PC and desktop or notebook
• Wirelessly print to a Bluetooth enabled printer from your desktop, notebook, or iPAQ Pocket PC
• Exchange electronic business cards
• Create a wireless network using Bluetooth access points to connect to the Internet whether in your office, in a meeting room, or in a lounge area

What Bluetooth enabled devices will work with the iPAQ Pocket PC h2210?
The Bluetooth specification uses profiles to identify special services that can be implemented by individual Bluetooth products. A Bluetooth device can implement one or many profiles, depending on the functionality it desires. Two devices can only perform activities with each other if they both support a common profile. That's why HP has created a Bluetooth Compatibility Matrix to help customers identify products that work well with HP Bluetooth products.

What Bluetooth profiles are supported in the iPAQ Pocket PC h2200 series?
The following profiles are supported:

• General Access Profile
• Serial Port Profile
• Generic Object Exchange Profile
• File Transfer Profile
• FAX
• Dial-Up Networking Profile
• LAN Access Profile
• Object Push Profile
• Basic Printing Profile
• Hard Cable Replacement Profile (printing)
• Personal Area Networking Profile

WLAN

What is a Wireless LAN (WLAN)?
A WLAN is a type of Local Area Network (LAN) that uses high frequency radio waves rather than wires to communicate and transmit data among nodes. It is a flexible data communication system implemented as an extension to, or as an alternative for, a wired LAN within a building or campus. It may also be known as Wi-Fi.

Can WLAN and Bluetooth wireless connections coexist?
You will be able to establish a WLAN and a Bluetooth wireless connection at the same time, however there may be an occurrence of conflict between the two connections that will cause them to disconnect. The nature of Bluetooth technology requires a hopping of channels; therefore Bluetooth technology may hop into the same frequency as the WLAN connection, causing interference. There is currently not a standard in place to support two simultaneous connections; however we will have the ability to offer it as a Flashable upgrade in the future when this is standardized.

I have a WLAN Card. What is needed for WLAN connectivity?
Drivers for your WLAN card, a standard WLAN infrastructure (access points), other devices enabled with WLAN (802.11b), and a service contract with a wireless airtime provider may be required for applicable wireless communication. Wireless Internet use requires a separately purchased service contract. Check with a service provider for availability and coverage in your area. Not all web content available.


Display

What's the difference between reflective and transflective display?
Reflective is front-lit active matrix display viewable by utilizing internal or external light source, ideal for indoor or outdoor use. The rear polarizer of a reflective display includes a diffuse reflector. This layer reflects polarized ambient light that has entered the front of the display back through the LCD cell. Reflective displays require ambient light to be seen. Reflective displays exhibit high brightness, excellent contrast (14:1), and wide viewing angles. iPAQ Pocket PCs using the reflective LCD's are front-lit.

Transflective display combines transmissive and reflective technologies utilizing internal or external light source. Transmissive displays have a clear polarizer on the front and the back. The display depends on light coming through from the back of the display toward the user. Reflective displays reflect polarized ambient light that has entered the front of the display back trough the LCD cell.

The benefits are crisper images, and clearer text with rich color saturation.

What type of display technology does the iPAQ Pocket PC iPAQ Pocket PC h2200 feature?
Transflective technology.


Battery

What is the battery capacity of the iPAQ Pocket PC h2210?
The iPAQ Pocket PC h2210 includes a user swappable, rechargeable 900-mAH Lithium-Ion battery. Battery life varies based on the usage pattern of an individual user and the configuration of the handheld. Use of some attachments may significantly decrease battery life.

How can I increase the battery life of my device?
You can preserve battery life by disconnecting a wireless connection (through your CF or SD slot) and adjusting your backlight settings when not being used, while helping to maximize your Standby Setting. You can also uncheck box for the default "receive all incoming IR" under Setting/connection/beam.


What has the greatest impact on battery life?
The greatest impact on battery life is:

• Playing games
• Multimedia
• WLAN or WWAN cards (active connections)
• Bluetooth active connection
• CF card with or without battery
• Micro drive

What is the Back Up battery for and how long will it last?
The Back Up battery is not used to power the device. This internal battery is only intended to maintain stored memory during a battery swap of the main removable battery. The Back Up battery will last up to 30 minutes. If the back up battery is depleted and a main battery is not being used, the device will perform a hard reset and data that is in RAM will be lost.

Is the Back Up battery replaceable?
The Back Up battery is not user replaceable. It is replaceable by HP Services and Support only.

How frequently can you recharge the battery?
Your battery can be recharged at any time. The frequency does not have any affect on the Pocket PC or the battery.

How long will it take to fully charge the iPAQ Pocket PC h2210?
It will take at least 4 hours.

Will the battery become damaged by charging it before the battery has completely discharged?
No, it is recommended that the Pocket PC remain connected to A/C power if not in use. Being connected to A/C for an extensive period of time will not damage the battery. The Pocket PC operates with Lithium Ion battery that does not retain a memory.

Will the iPAQ Pocket PC h2210 operate if the battery is removed and plugged in only with AC adapter?
Yes, however this method of usage is not recommended.

Do I have to purchase the battery separately?
The iPAQ Pocket PC h2210 comes with a battery. Spare batteries are separately for customers that want to have additional power when they need it.


ROM

How much nonvolatile memory space (iPAQ File Store) is available?
The iPAQ Pocket PC h2210 features up to 3 MB available for the iPAQ File Store. Files can be stored and transferred using CF or SD memory cards via the built-in memory slots. The advantage of storing programs and/or files in iPAQ File store is that even after a hard reboot, your files will remain intact on your pocket pc. (Note: iPAQ file store is available on some models only. Please check your user guide for availability.)

How is the nonvolatile memory technology different between the iPAQ Pocket PC h2210 and previous iPAQ series (h3600, h3700, h3800, h3900)?
The iPAQ Pocket PC h2210 NAND Flash offers lower cost memory architecture, thus passing these savings on to the customer as well as faster write performance. Previous iPAQ Flash memory technology offers execute-in-place, allowing the operating system and applications to run directly from the nonvolatile memory space.


RAM

What does it mean 56 MB is user accessible when the device has 64 MB physical memory?
A portion of the system RAM is required by the Pocket PC 2003 operating system. In this case, 8 MB of RAM is reserved for the operating system. The benefit is faster write performance.


LED

What does the LED notification light indicate on the front of my unit?The notification light indicates:

• Solid amber light indicates the battery is fully charged
• Flashing amber light indicates the unit is charging
• Flashing green light is notification of an event or alarm
• Flashing blue LED indicates that the Bluetooth radio is on

SD expansion slot

Does iPAQ Pocket PC h2210 support external memory cards?
Yes. The iPAQ Pocket PC h2210 supports CF (Type I and Type II), SD, SDI/O and MMC memory cards.

Does iPAQ Pocket PC h2210 series support SDIO?
Yes, the iPAQ Pocket PC h2210 is SDIO ready. Use of SDIO (Secured Digital Input / Output) will require installation of driver software for the h2210 and SDIO cards. HP is supporting SDIO Now! as a standard way to ensure SDIO cards will work across Pocket PC devices. Once SDIO Now! drivers are available for SDIO cards we will work with the SDIO card manufactures to ensure compatibility and make the necessary h2210 software upgrades available. See the iPAQ Pocket PC website for latest list of tested SD cards.

What are some of the future SDIO options?
Future peripheral include connectivity (multimedia, camera, scanner) options and more.

Does the iPAQ Pocket PC h2210 support the 4-bit data BUS of SD memory and SDIO cards?
Yes, the iPAQ Pocket PC h2210 series CD controller supports a 4-bit databus for SD memory card and SDIO cards. It also supports a 1-bit data bus for MMC memory cards.


Software on unit

What is the Software that is provided on the iPAQ Pocket PC h2210 unit?
Full applications include: Microsoft® Pocket PC 2003 (Calendar, Contacts, Inbox, Internet Explorer, Notes, Tasks, Windows® Media Player for Pocket PC, Pocket Excel, Pocket Word, File Explorer, Asset Viewer), iPAQ Task Manager, Bluetooth Manager, iPAQ Backup, myNevo, Diagnostic Tool Kit (on CD in select skus), iPAQ Image Viewer, iPAQ File Store (on select skus only).


Software on CD

What version of ActiveSync is included?
ActiveSync 3.7 is included in the CD; the latest version of ActiveSync is available from Microsoft. Pocket PC 2003 requires the use of ActiveSync 3.7 or later.

What is the Software that is provided on the Companion CD?
The companion CD provides various software deliverables. Full applications include: Adobe PDF Viewer, IPresentation Mobile Client LE, Peacemaker (select skus only), Pocket Watch, HP Web Registration, Presenter-to-go, Outlook Desktop, Real Player Mobile, ClearVue Suite, Afaria Management, iPAQ Image Viewer (on CD in select skus), and Diagnostic Tool Kit (on CD in select skus). Also included are trial applications of Ewallet, ListPro, and Cadenza mNotes. The following links are also available for you to download additional software: Audible Player, Handango, HP Mobile Print Center, Avant Go, Media Player Desktop, Microsoft Games, File Crypto for Pocket PC, and Flash Player for Pocket PC.

What version of Windows Media player does iPAQ Pocket PC h2210 support?
The iPAQ Pocket PC h2210 supports Windows Media Player for Pocket PC Version 9.0 or later. The latest version of Windows Media Player for Pocket PC is available from Microsoft.


Accessories

Are iPAQ Pocket PC h1900, h3000 and h5000 series accessories compatible with the iPAQ Pocket PC h2210?
Not all of the iPAQ h1900, h3000 and h5000 series accessories can be used with the iPAQ Pocket PC h2210 due to different design and configuration of the h2210.

What accessories are available?
The iPAQ Pocket PC h2210 specific options include:

• USB Cradle/Charger
• Spare battery
• 3 pack replacement stylus kit

Other iPAQ accessories that can be used with the h2210 include: AC Adapter, SD memory cards, foldable keyboards, auto adapter, charger adapter, 1 GB Microdrive, Nylon Case, and Leather Belt Clip case.

Why are there two holes on the back of the iPAQ Pocket PC h2210?
The holes on the back of the unit were designed for use with future accessories such as a flip cover.


USB desktop cradle/charger

Does the cradle for the iPAQ Pocket PC h2210 support USB?
Yes, the cradle for the iPAQ Pocket PC h2210 is USB only.

Is the iPAQ Pocket PC h2210 serial supported?
Yes. There is serial support on the iPAQ Pocket PC h2210. If serial support is desired, you must use a cable with serial support. HP sells a universal cable with both USB and Serial capabilities that can be used with the h2210.

Does this cradle work with the iPAQ Pocket PC h1900, h3100, h3600, h3700 or h5400 Series?
No, this cradle is designed specifically to fit the iPAQ Pocket PC h2210's slim design.

Why is there an additional slot?
The cradle has an additional slot for charging spare batteries at the same time the unit is being charged. Spare batteries are sold separately.



Secure Digital (SD) memory cards

What is the difference between Secure Digital and MMC technologies?
Secure Digital (SD) media features faster data transfer rates and the ability to manually write-protect data. Multimedia Card (MMC) technology is used to add content such as games, e-books, travel software, and other data to your handheld inexpensively with no impact on the storage capacity. Cards can be read-only or rewriteable.



AC adapter

What HP iPAQ Pocket PC Series does the AC Adapter work with?
The AC Adapter works with the iPAQ Pocket PC h1900, h2200, h3100, h3600, h3700, h3800, h3900, and h5400 Series. When using the AC adapter with the h2210 the supplied 22-pin charging connector is required.

How is the 22-pin connector attached?
The barrel connector of the AC Adapter is simply inserted into the barrel plug of the 22-pin connector.


Auto adapter

What HP iPAQ Pocket PC Series product does the Auto Adapter work with?
The Auto Adapter works with all the iPAQ Pocket PC h19xx, h2200, h3100, h3600, h3700, h3800, h3900, and 5400 series. When using the Auto Adapter with the iPAQ Pocket PC h3800 and h2210 Series the supplied 22-pin connector is required.




Universal remote control (CIR)

What is CIR and how can I use it?
Consumer Infrared (CIR) refers to an invisible light signal that electronics use to communicate with each other. IR is a smaller longer wavelength and is often used on audio/video devices like your TV, stereo and other appliances in your home, like your lights, all can be controlled through IR. The Universal Remote Control feature on the h2210 series allows you to control your home office electronic systems, similar to your remote control for your entertainment systems through an embedded Consumer Infrared (CIR) microcontroller.

What devices can I control remotely with Nevo?
You can control infrared (IR) controlled device. This not only includes TVs, VCRs, and other audiovisual equipment, but also IR controlled fans, lights, and even fireplaces in your home and office.

What is the effective range?
Effective range is up to 15 feet.