how do I erase all data for a H3650, H36XX

todd clay · 07-03-04, 12:31 PM

I need to erase all the contact data in a H3650, I've tried turning off the
little on/off switch for more than a minute, but when I power it back up it keeps restoring all the contact data..... HELP.....?????

whitelyt · 07-03-04, 01:09 PM

Welcome to iPaqHQ!

You will need to perform a hard reset to erase all of the data. I believe this can be done on your particular device by pressing in the reset button while holding in the power button. Release the reset button and the power button and it should prompt you to erase all data.

todd clay · 07-03-04, 03:22 PM

Originally Posted by whitelyt

Welcome to iPaqHQ!

You will need to perform a hard reset to erase all of the data. I believe this can be done on your particular device by pressing in the reset button while holding in the power button. Release the reset button and the power button and it should prompt you to erase all data.

OK, I did this, but I still get the "restoring all contacts" and all the names are back?

xboxlord · 07-03-04, 03:33 PM

Yes, I remember getting that as well. You need to make sure you DO NOT have any backup files on your PPC. Also, I am not sure how to do this, but you need to find a setting that changes if contact data is stored in RAM or ROM. You want it to be stored in RAM, not ROM.

todd clay · 07-03-04, 07:45 PM

found this post on the internet.....

To delete all contacts from your Pocket PC, go to the Contacts application. Tap the "Ctl" key, then the "A" key to select all the contacts. Now tap and hold the stylus on the screen. The menu that appears has "Delete Contact" as an option. Tap on that option, and all your contacts will be deleted.

this worked like a charm....

xboxlord · 07-03-04, 08:30 PM

Hmmm...makes sense. Great job on fixing it!

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