Forward11

Hi Folks,

I have a problem with activesync synching my inbox e-mails to my outlook.

Here is what happens:

a.) I put my iPaq in the cradle and wait for it to synch
b.) It starts the synching process
c.) It synch's the Calendar, Contacts, Notes, etc, but when i get's to the bottom, (where the inbox is at) it starts to synch only 2 or 3 items then it just stops.

This is odd and has not happened before to me.

I have rebotted my PC and soft resetted the iPaq a few times, as well as disconnected and reconnected the USB cable, all with the same result and no success.

Any suggestions or help with this????

Thanks.

Phullcourt

You may want to try an un-install/re-install of ActiveSync; the newest version is located here : http://www.microsoft.com/windowsmobi...ivesync38.mspx

__________________
"Outside of a dog, a book is man's best friend; inside of a dog it's too dark to read" - Groucho Marx

rob1303

Also do any of your emails have large attachments? there is an option in AS to only sync attachments of a certain size across - check this setting.

If you have a number of very large attachments then you may be experiencing memory issues which would halt the sync process.

__________________
Regards

Rob

Forward11

Rob, I checked the memory, and i am good for now. I am being selective of what i keep in my inbox in terms of document sizes. However, I will check again.

Thanks.

Originally Posted by rob1303

Also do any of your emails have large attachments? there is an option in AS to only sync attachments of a certain size across - check this setting. If you have a number of very large attachments then you may be experiencing memory issues which would halt the sync process.

Forward11

Thanks for the link. I will try to uninstall/reinstall.

Originally Posted by Phullcourt

You may want to try an un-install/re-install of ActiveSync; the newest version is located here : http://www.microsoft.com/windowsmobi...ivesync38.mspx

Forward11

I tried to uninstall/reinstall, and no success. The same problem still exists. I also tried to delete or save e-mails with larger attachments and rebooted, but again the smae problem.

Any other suggestions??

Thanks.

Originally Posted by Phullcourt

You may want to try an un-install/re-install of ActiveSync; the newest version is located here : http://www.microsoft.com/windowsmobi...ivesync38.mspx

rob1303

Can you move all of your emails out of your inbox (on your PC), sync to your unit, and then start adding back your emails one by one until you find the ones that cause the problems?

__________________
Regards

Rob

Forward11

This sounds like a good suggestion. I will try it and let you know.

Thanks.

Originally Posted by rob1303

Can you move all of your emails out of your inbox (on your PC), sync to your unit, and then start adding back your emails one by one until you find the ones that cause the problems?

Forward11

Rob,

I tried to move the mails as you suggested, but still no success. I tried in small blocks of 10 and worked my way up to blocks of 50+, still the same problem.

Something i did notice id that i synchs the calendar, tasks, contacts, just fine but not the any of the inbox e-mails. As a matter of fact i noticed that when it showed the number of inbox items it is suppose to sync, it showed it as almost double the number as i have in my inbox. Very odd.

Any other suggestions??

Thanks.

Originally Posted by rob1303

Can you move all of your emails out of your inbox (on your PC), sync to your unit, and then start adding back your emails one by one until you find the ones that cause the problems?

rob1303

Can you:

- when not connected
- move them all out in one go
- Soft reset your iPaq
- Reboot your PC
- Sync your ipaq (you should have no unsycn'd items)

- copy back the emails slowly

__________________
Regards

Rob

Forward11

Rob,

Thanks, it sort of worked. I was able to get all the e-mails synched from all of my folders Outlook on my PC to my iPaq. All but 7, which were stated as unresolved.

Any ideas on why it is giving me the unresolved items message??

Thanks again.

Originally Posted by rob1303

Can you: - when not connected - move them all out in one go - Soft reset your iPaq - Reboot your PC - Sync your ipaq (you should have no unsycn'd items) - copy back the emails slowly

rob1303

Originally Posted by Forward11

Any ideas on why it is giving me the unresolved items message??

Nope (it is just the way AS is)

Have a look at the emails - see if there is anything simialr between them such as:
- are they meeting appointments
- are they cc'd to common groups etc etc

__________________
Regards

Rob

Forward11

O.K., I think a few of those might be appointments.

Thanks for all the help.

Originally Posted by rob1303

Nope (it is just the way AS is) Have a look at the emails - see if there is anything simialr between them such as: - are they meeting appointments - are they cc'd to common groups etc etc