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Crashes can happen. However the only way to lose data is to completely loose power to RAM. If power is severed to RAM then data will be lost and it will go through a hard reset. Loosing power can result from a problem with the circuitry or it can be caused by a glitchy batter. Just because it is a brand new device does not mean it can't be glitchy. I would go on and keep a close eye on your device. If it happens again then I would start taking some steps to getting it fixed.
Hopefully you had a backup of your device.
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Ted Whitely
whitelyt at ipaqhq DOT com
HP rx3715
Dell Axim X50v
HP 2215
Dell Axim X30
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