wdrx02

I bought a Motorola HS820 BT headset today from Tmobile store. I followed the instructions from the headset and did let the BT device charge fully.

The problem is, I went to BT manager and try to let it scan. It doesn't find the device... how long does it usually take?
I waited 2 mins and nothing....

I tried soft reset and then hard reset. I dunno what I am doing wrong, I know the Motorola's instruction said something about pairing; however, I can't even seem to get the HP6315 (what I got) to see the device.

Please help... thanks!

wdrx02

Nevermind, got fed up and went back to exchange for a Platronix M2500

sislkjain

It is little tricky to connect BT. You first have to switch the BT on. To switch it on, keep it pressed for 3 seconds, then blue light on BT with stay on. While the light is on, try searching BT from 6315, you will see the Motorola HS820, then you can connect and key-in the passcode. Do read the manual carefully. Also, check if you have upgraded the ROM version on 6315, b'coz BT works very good after TOM upgrade.
HTH,
Kalpesh

wdrx02

ok the platronic is doing samething... no go
Should I go back and get the Motorola 850?

Frustrating... and by rom if you mean 1.10.08, YES
the Device came with the latest I believe and I also went ahead and did the upgrade patch for the wireless too.

Also I did read the instructions very carefully and re-read to insure many times before I exchanged for the platronic but I am thinking about going back to get the Motorola 850 because this platronic is not ear and eye glass friendly...

wdrx02

ok just got back with the HS850

letting it charge...

wdrx02

Ok perhaps I am just not doing it right... may someone explain how to get the BT working...
its not even recognizing

wdrx02

ok I have the Motorla HS850, fully charged

I do what the manual says...

1) have it off or closed
2) hold the MFB for 3 sec then blue indicator lite up and stays lite
3) open the shouser (mic)
4) enable Bluetooth on my 6315
5) manage and new
- then it just stays there looking and never shows.
- I then notice the refresh button shows up indicating its done scanning but nothing shows...

what am I doing wrong?
this is the 3rd BT I got today so yea... anyting that help?

I did re-flash the rom again so its 1.10.08

My 6315's BT spec are:
My Hardware Revision is B1.2
Dirver Ver: 1.0.0
Software ver: 1.0.0.3701

firmware version: 01.0000.01.0990

dmarcus48

I have a logictech freedom, works well. I find i need to first turn on the bluetooth on the 6135, and then on the headset. Click on new, and it finds it, then go through the wizard.

sislkjain

hello wdrx02,
regarding step no. 4, where you enable the BT in PDA: You can enable the BT before doing step 1. BT, when lit to connect, waits only for 5 seconds (i think). SO, make sure that you are ready to click on new for Headet on the BT Manager in PDA. It should work. I just did it to write the exact steps.
HTH, Kalpesh

wdrx02

ok I got the HS850 to work after a hard-reset (several times)

But when I backed up it won't worked so I am just going to have to reload some things manually.

The thing is, I wear glasses and this HS850 doesn't feel as snuggle tight but it doesn't fall either... is this normal? Anyone tried both the HS820 and HS850 before?

I am thinking about going to exchange for the HS820 again but then maybe that one wont pick up or work so well like this one.

Erp... anyone used both and got it to work, can do a comparison on which they like better?

metafrodo

I experienced similar problems, but my audio and microphone won't work.