noslr

Unfortunately, it seem the USB sync cable is out of stock completely around Sydney stores. So I must get a workaround quickly.

I managed to get IR connection and setup partnership and sync email, contacts, calendar, etc.

But I don't get much success in setting up the bluetooth connection. File transfer works fine over bluetooth. However, in my past few days reading on Internet, everyone is talking about sync over bluetooth "virtual" serial port. The problem is that the bluetooth PC adapter gives me very strange port numbers: COM39 and COM40. But the ipaq seems showing it is looking for COM3 and COM4. :-(

I suppose bluetooth will be more reliable and convenient (if it works) than IR especially when I need to install more software and download the GPS stuffs.


Any advise will be appreciated.

JMcK

Originally Posted by chsmicro

I have the same problem, but I don;t think that it is a cradle problem. I have the same problem with my sync cable. I tested with a brand new 6515 out of the box and it synced without any problem. I put mine back and it still didn't recognize it. I did a hard-reset back to default settings and it came back to life. I think its a problem with the 6515

Hi crsmicro - just tried the hard reset, it came back the 1st time with a problem during setup alert, but didn't tell me what it was. I tried again and it worked, i agree this seem to indicate a software problem

I tried this after my system stopped sync'ing and re-installing as per other posts.

Where does this leave us???

jap

I've experienced the same type of problem. Could fix it by unplugging the USB cable on the PC and plugging in again.

noslr

Call the HP support helpdesk, and got them to send me a new cradle, works straight the way the second I plug it in!

Proved it is not the problem of the connector or my iPaq, I am happy now.

lomdel

Same problem, but works again after Restarting PC when not detecting iPAQ. Just try Restarting... Not the ideal solution, I know, but for the time being it works.

Kleepaq 6515

Got my 6515 three days ago. Performed a hard reset and after that no USB-connection. Tried everything (reboot desktop several times + delete & reinstall active sync, etc., etc.). Relation hard reset & usb-connection dead is coincidence. Cradle died by just breathing at it. USB charge still working but no more connection. Very pleased with my treasure however. I'll ask HP for a new cradle as many proud 6515 owners did before.

spirre

Hi, Yes you guys with a faulty HP cradle,call HP and get them replaced.. this issue has been seen on some places.

Freeware-User

iPaq 6515 -> Yes, yes, yes, yes I have had exactly the same problem.
Have tried uninstalling ActiveSync, deleting directories, running registry cleaner, soft reset, hard reset,etc. etc.

My IRDA conections syncs great but the usb cradle dont work..

I chat with HP, and they dont said they are a problem with cradle.. Why?? One recall to the cradles maybe is the best solution..
They dont send my a cradle.. No one in help center HP, ask if i want a new cradle..

Happy to know this is not a single issue with my ipaq 6515.. :P

Regards.. :P

__________________
Sorry for my english..

tsmetjen

Originally Posted by priesty

Would be interested to hear from anyone who has found that the sync cradle has stopped working within days of attaching it to their PC via one of the USB ports. It's just happened to me and it also happened to a colleague a few hours ago. We've tried replacing the cradle with a working one to make sure it's not a USB or PC problem and all is fine, but on re-attaching the original cradle it still doesn't work. We've also tried rebooting the PC etc. I know it's only two failures so far but I'm wondering if anyone else has experienced this - if so, it could be that there's a design or manufacturing error on these cradles that HP needs to know about ASAP.

Hi,
I have the same problem, contacted HP support Belgium and they sent me a new cradle. It worked for one day and then same problem. Now I've sent the IPAQ back for service. Almost a week now, hope to get it back soon.
Strange problem thoug .

Red_book

Originally Posted by tsmetjen

Hi, I have the same problem, contacted HP support Belgium and they sent me a new cradle. It worked for one day and then same problem. Now I've sent the IPAQ back for service. Almost a week now, hope to get it back soon. Strange problem thoug .

Have my ipaq fout three weeks now. And th sync just died today.
It didn't sync with exchange for a couple of weeks yet.

I'm quite sure it ain't the craddle.
Did a hard reset and every thing was working fine.
Did a restore , all ok.
An hour later doing nothing. no connection.
must be a fault in the hw6515's configuration / driver imo as software engeneer.

Red_book

Originally Posted by Red_book

Have my ipaq fout three weeks now. And th sync just died today. It didn't sync with exchange for a couple of weeks yet. I'm quite sure it ain't the craddle. Did a hard reset and every thing was working fine. Did a restore , all ok. An hour later doing nothing. no connection. must be a fault in the hw6515's configuration / driver imo as software engeneer.

Hey Just solved my own problem.
Sorry HP for accusing you, but still don't know why it happend.
Looks like there is an setting close connection after sync; this made it never sync again.
Just changed this setting en re inserted my ipaq and look now it is syncing again yeah.


Still no exchange sync though.
Before ti said http 500, now the error message is internet7.

tsmetjen

Originally Posted by Red_book

Hey Just solved my own problem. Sorry HP for accusing you, but still don't know why it happend. Looks like there is an setting close connection after sync; this made it never sync again. Just changed this setting en re inserted my ipaq and look now it is syncing again yeah. Still no exchange sync though. Before ti said http 500, now the error message is internet7.

Mine is back from support HP. They couldn't reproduce the problem.
Did a hard reset, bought a portable sync cable.
Installed one program after the other, each time making a backup and a test after a reboot. Keeps working until now.
Next week I will retry with the IPAQ cradle.

These are the programs installed on the IPAQ :
TOMTOM NAVIGATOR 5.1
TOMTOM VOICE LUCIE
Total commander
Spb Today
Memaid
PHM Registry Editor
and some freeware games

So Red_book, where can we find/view/change this setting?

Red_book

Still sure it is a software flaw.

just had it again.
Was busy checking the network connetions and it came back up again.
did cancel to let it sync and the sync was broken.
So removed all connections and remade it.
Now everything is working fine again;

so Try modifing your network connection.

markjude

Originally Posted by noslr

Call the HP support helpdesk, and got them to send me a new cradle, works straight the way the second I plug it in! Proved it is not the problem of the connector or my iPaq, I am happy now.

Got exactly the same problem as everyone else - who do I call?

imported_EVOlution

Ok, g'day ppl, I'm an electronics design engineer and I can't leave stuff alone - always pulled my toys apart as a kid.... but I got them to work again when I put them back together, sometimes added a few "modifications" of my own too, hehe
Anyway, I have been through this problem, 2 things -
1. You can get a new cradle from HP and it will work but it will still possibly have the problem until they change the mechanical design of the electronics in the cradle. It seems there is a problem with heat transfer causing poor connections during use (have you actually measured how hot the iPaq gets during charging ????)
2. HP will say I am wrong even though I had 5 cradles with the same problem, I "salvaged" 4 from ppl who ditched 'em when they got thier new one from HP ) and I have fixed my own personal one and now have no problems no matter how long I leave the unit in the cradle.

There is a problem with "dry joints" occuring due to heat transfer into the surface mount componentry on the small pcb within the cradle.
I have resoldered the suspect soldering and I have not had a problem since with my own, I have done the same for the other 4 ppl and they now have working cradles, I will be reworking thier other cradles one day too.
WARNING: The electronics in the cradle are based on fine pitch surface mount technology - if you do not already work with or do not have the proper tools to work on such hardware DO NOT ATTEMPT TO PERFORM THE REWORK.

__________________
Unlike my head, this space is no longer empty....