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The 2495 comes with WM5. There isn't a ROM upgrade for it yet. I have not had a problem with Bluetooth, nor have I read about this problem with the 2495.
Are you sure you are doing a Clean Reset (hold calendar, message, power while pressing the reset button with the stylus)? To confirm, after you do the reset, does the unit say "Formatting Flash"? If you did a Clean Reset, all 3rd party programs are removed.
If you get the error when you click
Start / Ipaq wireless / Round Bluetooth icon on the left bottom
after you do a clean reset, then there must be something wrong with your unit.
If you get the error later on (for example, after you click Settngs or Manager) and the blue light is flashing, it could also be a cockpit error. In that case, it might be worth while checking the floor model at a store, or telling us more about what you are doing when this error occurs.
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