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Originally Posted by jaarso
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One thing that the review does not mention is the unacceptable service that ASUS provides when it comes time for the occasional ROM update. They make you mail your PPC to them for ROM updates. I purchased an ASUS A620BT earlier this year but returned it the same day I received it when I found out about this. I was told it was a corporate decision to not allow ROM update downloads. The others (Dell, HP, Toshiba, etc.) do. I am looking for a PPC for my wife and called ASUS today (1-866-732-7108) to see if their policy is still the same and was told by the tech support guy that nothing has changed. There was a recent similar discussion thread about this on either this site or Aximsite and a member mentioned that he found some "unofficial" ASUS PPC ROM updates somewhere on the web. No way in hell that I will depend on the "underground" to keep my PPC up to date. I prefer to have full legitimate support from the manufacturer/retailer.
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I completely agree with you! I got upset having to mail my PDA away for repeair (obviously unavoidable), I can't imagine having to do that for just a stupid ROM update I could easily do myself (especially since I have an UPS to avoid that dreadful power inturruption). Ugh, I want my Personal Digital Assistant where it's supposed to be, with me offering Digital Assistance to me personally! Screw that, no downloadable ROM updates.... NO THANKS!
