iPAQ hx47xx series - Talk about the HP iPAQ hx4700 series
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Old 12-11-04, 09:10 PM   #1 (permalink)
Fergusonle
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Activesync + Wifi=OK, Activesync + VPN = bad
I'm confused. Brand new hx4700. WiFi works fine, I can browse via PIE, I can VPN to company network via both PPTP and L2TP. Over both a straight WiFi connection and VPN have good IP connectivity (vxUtil and even Terminal Services work).

ActiveSync works fine via USB and IR, and works fine when the IPAQ and the Laptop are connected via WiFi via an ad-hoc connection using PocketHost to enter the laptop name. It also works with the IPAQ via WiFi to the laptop on ethernet (but the IPAQ is not using VPN).

Both I cannot get them to connect when the IPAQ has a VPN connection. I ran a sniffer on the laptop, and I do indeed get an inbound connection on the right port, but the laptop acknowledges the packet then issues a connection reset (i.e. the laptop is refusing the inbound connection).

I've tried it with and without XP firewall turned on, no difference. And remember the same port works fine so long as I am not using VPN.

L2TP and PPTP fail the same way.

And again -- I do have IP connectivity, by name (via pockethosts), from the IPAQ to the laptop.

Any ideas?
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Old 12-13-04, 08:18 PM   #2 (permalink)
Fergusonle
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No one?

Does that mean it works for everyone? Or works for noone?

I did get a clue today. I bit the bullet and got on the "chat" with HP for most of the afternoon. It was not as bad as I thought, I only repeated myself 2 or 3 times, and finally they asked me to do something that seemed silly -- disable DHCP and force a specific IP address on the same subnet (for the PDA).

And guess what -- it worked!

I went back and forth 3 times and it was 100% consistent, it worked with a manually assigned IP address on the wireless connection on the PDA, and not with a DHCP address EVEN THOUGH IT WAS AN ADDRESS ON THE SAME SUBNET!

The laptop and the VPN connection remained dynamically assigned.

I don't know what this means, but it sure is baffling. My guess is it relates to DHCP assigning a DNS server as well, one which cannot resolve the PC name in Activesync (though I have no idea why it needs to, since it is registered in Pockethosts). But I should note that the first packets to transit VPN with DHCP come after about 30 seconds, but about 2 seconds with a non-DHCP address, so there's some kind of timeout going on I think.

More if I figure it out -- but has no one else had this issue and pursued it in detail?
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