Cymrukiwi

Hi,

Today I took my 4700 off the cradle fully charged and turned it off. I took it home with me and 2 hours later when I went to turn it on nothing happened.
So I put it in the car charger and it started up with everything wiped off the memory, so now I have to load everything back in. Unfortunatly I didn't get the chance to back up my files.

Now when I go to sync it with my PC as a partnership it won't allow me to use the other device name is there a way around this other thnas using guest.

Can anyone shed any light on why this is happening.


I wait at my PC for your reply.


CK

swhoutx035

Originally Posted by Cymrukiwi

Hi, Today I took my 4700 off the cradle fully charged and turned it off. I took it home with me and 2 hours later when I went to turn it on nothing happened. So I put it in the car charger and it started up with everything wiped off the memory, so now I have to load everything back in. Unfortunatly I didn't get the chance to back up my files. Now when I go to sync it with my PC as a partnership it won't allow me to use the other device name is there a way around this other thnas using guest. Can anyone shed any light on why this is happening. I wait at my PC for your reply. CK

Hi Cymrukiwi. You can delete the partnership in Activesync (choose the option to not delete your sync folder), then reestablish the partnership from new. With the iPAQ removed from the cradle choose, File/Delete Partnership. Then reseat your iPAQ and reestablish the partnership.

As far as what caused the hard reset, it's difficult to say. Month's ago when I first got my device I had hard resets but it seemed like some of the software I was trying to install wasn't quite up to VGA or WM2003SE compatibility yet. I haven't had any problems since a week or two after getting everything set up. Others have had slightly loose batteries or have inadvertantly moved the battery lock switch and caused it to reset.

Hope that helps out.

Cymrukiwi

Originally Posted by swhoutx035

Hi Cymrukiwi. You can delete the partnership in Activesync (choose the option to not delete your sync folder), then reestablish the partnership from new. With the iPAQ removed from the cradle choose, File/Delete Partnership. Then reseat your iPAQ and reestablish the partnership. As far as what caused the hard reset, it's difficult to say. Month's ago when I first got my device I had hard resets but it seemed like some of the software I was trying to install wasn't quite up to VGA or WM2003SE compatibility yet. I haven't had any problems since a week or two after getting everything set up. Others have had slightly loose batteries or have inadvertantly moved the battery lock switch and caused it to reset. Hope that helps out.

Many thanks,

I was trawling the forum and found this reply so this might be the problem too


Hi,
the reason you get two shortcuts is that your restore replaced the program files as they were, and your install added a second.. so..its easy to remove the extra ones..
just go to file explorer > windows > start menu > programs > and delete the extra one .
now, as for your battery being drained all the way..there could be several causes for this.. and since it did recharge.. i suspect only a couple valid reasons exist...
first thing that comes to mind is that you had something running like media player , or the wi-fi or blootooth if you have them that just ran on , and on , and on.. and you didnt know it... probably overnight.. or..
your battery meter was being a bit cranky and was constantly showing you charged when it in fact was running down thru normal use.. they can do that sometimes..
or
your charger may not have been plugged in quite good enough... and you thought you had been charging..and were not..

the fact that it charged up agian indicates that the battery is in fact good, and the charging system is good.
if this continues to happen, I would replace the battery first. it could have an intemittent internal short.. that is aggravated by movment or bumping it..
good luck..