bhands

Dell are currently offering their VGA x50v for 20% off their normal price.

Get them while they're hot!!!!

HP I'm gone..Bye Bye

blueradish

Could also simply be a sign that the new models are not far off in the distant future.

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bhands

Originally Posted by blueradish

Could also simply be a sign that the new models are not far off in the distant future.

Hmmmm... you could be right... OK HP I'm back!!! (can't you take a joke???)

bhands

Originally Posted by bhands

Hmmmm... you could be right... OK HP I'm back!!! (can't you take a joke???)

Holy crapola Batman, I'm just so confused!!!!!

JudgeDredd

ME TOO!

imported_jb2001

HP customer care is an absolute dream compared with DELL's.

I lost the CF card blank for my x5 about 10 months ago, phoned up dell, (with a part number that i found on aximsite) to order a replacement. 20 minutes later i was ____speaking____like____I____a_____dalek_____on crack cocaine. oh had had also managed to find out dell were releasing a patch to fix my problem CF slot????? WHAT PROBLEM CF SLOT. I'm really not sure what training dell gives their staff but english should be their top priority.

I'm sticking with HP...................for now anyway

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2 x 1Gb MMC, 1 x 4Gb CF, 1 x 2Gb MicroSD

IpaqHQ Forever.........

bhands

Originally Posted by jb2001

HP customer care is an absolute dream compared with DELL's. I lost the CF card blank for my x5 about 10 months ago, phoned up dell, (with a part number that i found on aximsite) to order a replacement. 20 minutes later i was ____speaking____like____I____a_____dalek_____on crack cocaine. oh had had also managed to find out dell were releasing a patch to fix my problem CF slot????? WHAT PROBLEM CF SLOT. I'm really not sure what training dell gives their staff but english should be their top priority. I'm sticking with HP...................for now anyway

I'll be sticking with HP for now to, but I just wished they'd move up a gear in the updates dept. ::says in whisper::

psionandy

Originally Posted by jb2001

HP customer care is an absolute dream compared with DELL's. I lost the CF card blank for my x5 about 10 months ago, phoned up dell, (with a part number that i found on aximsite) to order a replacement. 20 minutes later i was ____speaking____like____I____a_____dalek_____on crack cocaine. oh had had also managed to find out dell were releasing a patch to fix my problem CF slot????? WHAT PROBLEM CF SLOT. I'm really not sure what training dell gives their staff but english should be their top priority. I'm sticking with HP...................for now anyway

Ok I may be sticking my head on a block here... but i think that a fair slice of the premium you pay for buying from HP pays for the support (which most people don't realise when they buy there new toy). Now Dell isn't the worst support out there. It's not great either. Toshiba and Sony were hell to deal with (so much so that i won't let anything in the house if it has a toshiba sticker on it)..

I've never dealt directly with the IPAQ team.. but on the laptop front they are fantastic. No arguments.. no need to give may address and details 5 times.. they even call back when they say they will.

Personally if there is a hardware problem I'd call Dell... but if it was a 'support' problem I'd ask the question at aximsite..

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slashlos

There are a few companies that have/tried off-shore support, Dell, Citibank among some biggies; If you bitch loud enough, and willing to wait a bit, you'll get routed eventually to our mainland. While Gateway/HP isn't as cheap or spec heavy as Dell the 4-5 times I've calls, I've always gotten a US/CA citizen, well at least their English was a good/bad as mine.

I'm all for lowering cost and passing them onto the board of directors, woops, I meant to say customers ;-), but not when there's a competitive force of labor already on our mainland, who speak our language and idioms, who buy our goods an services and who directly support our economy.

I'm not (yet) a 100% american yahoo at all costs, but when competitive products are available here, and supported here, I'd opt for that first.

Ok, I'm off my soapbox

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rob1303

Originally Posted by slashlos

There are a few companies that have/tried off-shore support, Dell, Citibank among some biggies; If you bitch loud enough, and willing to wait a bit, you'll get routed eventually to our mainland. While Gateway/HP isn't as cheap or spec heavy as Dell the 4-5 times I've calls, I've always gotten a US/CA citizen, well at least their English was a good/bad as mine. I'm all for lowering cost and passing them onto the board of directors, woops, I meant to say customers ;-), but not when there's a competitive force of labor already on our mainland, who speak our language and idioms, who buy our goods an services and who directly support our economy. I'm not (yet) a 100% american yahoo at all costs, but when competitive products are available here, and supported here, I'd opt for that first. Ok, I'm off my soapbox

Which is fine - if you are in America

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Rob

imported_jb2001

Originally Posted by psionandy

Ok I may be sticking my head on a block here....

Not at all. This whole ipaqhq and aximsite comunity is based on peoples opinions, without them its nothing.

I loved my Dell Machine and aximsite for that matter don't tell anyone, but I'm even a contributor over their .

You are 100% right in that after my first and last dealing with their "india department", no disrespect intended (they need to make a living as much as the next man), Aximsite/ipaqHQ and its members are better than any support or customer services department DELL or HP have on offer.

Well done Chris.....

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HP Jornada 548 -> Toshiba e540 -> Dell Axim X5 (see my PDA) -> HP iPAQ HX4700 -> HTC Hermes (SPV M3100)
2 x 1Gb MMC, 1 x 4Gb CF, 1 x 2Gb MicroSD

IpaqHQ Forever.........

geatches

Originally Posted by jb2001

Not at all. This whole ipaqhq and aximsite comunity is based on peoples opinions, without them its nothing. I loved my Dell Machine and aximsite for that matter don't tell anyone, but I'm even a contributor over their . You are 100% right in that after my first and last dealing with their "india department", no disrespect intended (they need to make a living as much as the next man), Aximsite/ipaqHQ and its members are better than any support or customer services department DELL or HP have on offer. Well done Chris.....

Well said jb2001. I too am a fan of both sites and visit both frequently. There are many software isues that help me as an user of a VGA pda that I find at Aximsite and I actually made the decision to buy the 4705 based on what I read there.

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whitelyt

One of the greatest advantages of Aximsite/iPaqHQ and support from Dell and HP is real live situations. What I mean is there is a multitude of issues due to the different needs in a PDA and the usage. HP and Dell will probably never hear about them all. However in communities such as this you are bound to hear about issues faster than Dell or HP would.

In light of that it would seem that Dell and HP would be more supportive of communities such as this as it could help their bottom line. A little off topic but worth mentioning.

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bhands

Originally Posted by whitelyt

One of the greatest advantages of Aximsite/iPaqHQ and support from Dell and HP is real live situations. What I mean is there is a multitude of issues due to the different needs in a PDA and the usage. HP and Dell will probably never hear about them all. However in communities such as this you are bound to hear about issues faster than Dell or HP would. In light of that it would seem that Dell and HP would be more supportive of communities such as this as it could help their bottom line. A little off topic but worth mentioning.

The Dell and HP support guys would probably learn how to do a lot of things that they hadn't even thought of by logging into sites like this. It's cool to have access to this much information and user experience, all in one place.