tony7351

Hi I have my hx4705 since october last year, no problems until today my touchscreen stop working everything else is ok but i cant use the stylus, unless i shake it a little works for a while and then goes to cero again. Tried a hard reset and same thing.
Anyone with this problem please Help!!!!!

imported_CiscoKid

Eek, I'm no techy with the insides of these things, but I'm willign to bet it needs service...

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Compaq C810 --> iPAQ h5450 --> Toshiba E800 --> HP hx4700

Phullcourt

From posts I've read on other forums, this is usually attributed to failure of the digitizer - sounds like you'll need to send it in for service. Sorry.

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"Outside of a dog, a book is man's best friend; inside of a dog it's too dark to read" - Groucho Marx

tony7351

thanks for the answers, I think I have to sendit to service, but now is ok is working smooth again. I dont know...

swhoutx035

Originally Posted by tony7351

Hi I have my hx4705 since october last year, no problems until today my touchscreen stop working everything else is ok but i cant use the stylus, unless i shake it a little works for a while and then goes to cero again. Tried a hard reset and same thing. Anyone with this problem please Help!!!!!

Hi Tony, just a stab in the dark, but have you just applied or do you have a screen protector applied to the screen? There have been some posts here that when the screen protector is applied too tightly, or incorrectly, the touch screen won't work. If that's not the case, I am out of answers too.

gschoots

A little while ago my touchscreen stopped working correctly, i noticed that it somehopped in a certain area of the screen, so to prove it didn't work, I started Notes and just drew lines over the support lines, and a on a few lines it was impossile to draw a straight line. Please note that the display itself was working perfectly. So I sent it back to HP and they returned my device with a new display....

tony7351

Originally Posted by swhoutx035

Hi Tony, just a stab in the dark, but have you just applied or do you have a screen protector applied to the screen? There have been some posts here that when the screen protector is applied too tightly, or incorrectly, the touch screen won't work. If that's not the case, I am out of answers too.

Hi swhoutx035, yes I have a screen protector (boxwave cristal) I aplied about 2 weeks ago. At this moment the touchscreen is working fine but I think I will send it to service I hope thats a good desicion.

sorry for my english I'm from Honduras

Tony

rob1303

Originally Posted by tony7351

Hi swhoutx035, yes I have a screen protector (boxwave cristal) I aplied about 2 weeks ago. At this moment the touchscreen is working fine but I think I will send it to service I hope thats a good desicion. sorry for my english I'm from Honduras Tony

Before you send it in. Remove the screen protector and see if the problem goes away.

If so - so not send you ipaq aqy.

Carefully reapply the screen protector - trying not to make it too tight against one said against another.

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Regards

Rob

tony7351

Originally Posted by rob1303

Before you send it in. Remove the screen protector and see if the problem goes away. If so - so not send you ipaq aqy. Carefully reapply the screen protector - trying not to make it too tight against one said against another.

Thanks rob1303 it works no problem now, thanks for the advice.
I put the protector away and then back on and wohoo....
100%

rob1303

Originally Posted by tony7351

Thanks rob1303 it works no problem now, thanks for the advice. I put the protector away and then back on and wohoo.... 100%

Glad you got it sorted

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Regards

Rob