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Do you have a screen protector in place? This can cause problems sometimes.
More likely you have a piece of debris (a grain of sand or grit in most cases that I have seen) wedged in between the screen face and the device border. Use of a plastic or rubberized toothpick works well at removing this kind of debris. If you lack this type of tool, then a wooden toothpick can work, but be careful not to scratch your screen!
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