CodeBubba

Originally Posted by Julie

I'm feeling a little burned by my recent experience with AT&T. I have been an AT&T customer, in and out of contracts, for probably 12 years. During that time, AT&T was acquired by Cingular. As we all know, Cingular is now AT&T. Last December I bought the hw6925 from Cingular/AT&T and entered into a a two year contract. When the phone arrived, it came with a new SIM card. The SIM card that I now use in my hw6925 cannot be used in my old cellphone, because the old cellphone is locked to AT&T and the new SIM is labeled (I guess) as Cingular. When I called AT&T about getting an unlock code for the old cellphone, I was told that the phone was too old. So, even though I purchased all my equipment from the same cellular service, my old phone is useless to me (I had hoped to take it out with me when I go on long runs - getting geared up to start training for a marathon). julie

I think the thing that's annoying, in general, is that the industry changes too quickly and without a good reason in many cases. Much of the time I haven't found the new item to be all that much better than the "old" one - they just got to sell another item.

That situation of your where you can't use an older phone that AT&T used to support. OK, I can understand if they make huge changes to the network or something - but to completely obsolete the technology every couple of years gets a bit wasteful. I'm all for progress and stuff - but it really does get a bit old to have to replace everything every year or two; just when you got the thing "broken in" you're having to buy yet another one.

-CM