I know it is well within Apple's right to do what they did. But, why did they do it?
Imagine if you bought a TV. One day, a repairman showed up unannounced in your living room with a sledge hammer, claimed that you are not using the TV to watch its manufacturer's approved programs, and proceeded to smash your TV into little pieces.
He then showed you a press release stating that everything is in the up and up, and that it's all your fault. Will you ever buy the same brand of television again?
I know it is well within Apple's right to do what they did. But, why did they do it?
Imagine if you bought a TV. One day, a repairman showed up unannounced in your living room with a sledge hammer, claimed that you are not using the TV to watch its manufacturer's approved programs, and proceeded to smash your TV into little pieces.
He then showed you a press release stating that everything is in the up and up, and that it's all your fault. Will you ever buy the same brand of television again?
What was unannounced about this update and what it may do?
Even before the Iphone was for sale, they had let it be known there was no support for third party apps and I would assume it covers the unlock software as well.
Does not the buyer bear some responsibility for installing software that may damage their phone?
If one of these third party apps bricked the Iphone, would you accept blame or try to get Apple to replace it, knowing you are responsible for it not working?
No one told owners to install this update, especially with all the warnings, including, as you start the update, before it is installed.
Owners need to accept responsibility for what they put on their phone.
I am not questioning Apple's right to ruin their customer's phones. I am pointing out that it's not the best way to retain their loyal customers. You are right that Apple issued all the warnings with the update. Their customers were just too stupid to ignore the warnings. At least, these customers should be feeling pretty stupid right now. Let's see if they are stupid enough to buy another Apple's product.
When it come to business relations, a little horse sense goes a long way.
I've never known a device that lived up to it's fullest potential as it came "out of the box." It took me months, and tons of third party apps to make my Ax the killer handheld that it is now. Apple's stint in the mobile market was short lived. It seems like part of a general trend, to offer services rather than products. Windows live is in the same catagory. They want to liberate functionality from the device and place it on a network so they can rip us off more efficiently.
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I know it is well within Apple's right to do what they did. But, why did they do it?
Imagine if you bought a TV. One day, a repairman showed up unannounced in your living room with a sledge hammer, claimed that you are not using the TV to watch its manufacturer's approved programs, and proceeded to smash your TV into little pieces.
He then showed you a press release stating that everything is in the up and up, and that it's all your fault. Will you ever buy the same brand of television again?
No, of course not. However if you as the customer opened a TV that I sold you and rewired it so it picked up aviation traffic and then brought it back to me to "fix it" because it doesn't work anymore then I'd send you packing or charge you through the nose to fix it. The TV was designed to pick up TV signals, not aviation radio or something else. Go buy an aviation radio if you want that.
As for Apple - if they really did something that breaks the iPhone (unmodified) then, yes, they should fix it. However if someone monkeyed around with the firmware and a new firmware release bricked it because it was so modified then it is the end-user's fault that it got bricked and Apple should not have to pay. It was made VERY clear up-front by Apple what the deal was. People (as people do) decided to ignore the rules and try to tweak the thing outside it's specifications anyway. Now they scream like stuck pigs when it doesn't work.
I think this has way less to do with Apple's rights about stuff, and our ability to "get it." Truth is, Apple nearly killed themselves once, got really big with the iPod, and think they're big enough to not kill themselves again. The iPhone will be a one or two year wonder, and then better devices will once again take over (and in fact, already are). Apple just really isn't smart on this one.
I think this has way less to do with Apple's rights about stuff, and our ability to "get it." Truth is, Apple nearly killed themselves once, got really big with the iPod, and think they're big enough to not kill themselves again. The iPhone will be a one or two year wonder, and then better devices will once again take over (and in fact, already are). Apple just really isn't smart on this one.
To that I certainly agree. Yeah ... they will have to make some serious changes to the iPhone or it will, as you said, go away. It's very pretty - but I'm glad I didn't invest any of my hard-earned in it.
No, of course not. However if you as the customer opened a TV that I sold you and rewired it so it picked up aviation traffic and then brought it back to me to "fix it" because it doesn't work anymore then I'd send you packing or charge you through the nose to fix it. The TV was designed to pick up TV signals, not aviation radio or something else. Go buy an aviation radio if you want that.
As for Apple - if they really did something that breaks the iPhone (unmodified) then, yes, they should fix it. However if someone monkeyed around with the firmware and a new firmware release bricked it because it was so modified then it is the end-user's fault that it got bricked and Apple should not have to pay. It was made VERY clear up-front by Apple what the deal was. People (as people do) decided to ignore the rules and try to tweak the thing outside it's specifications anyway. Now they scream like stuck pigs when it doesn't work.
There was an interesting find a couple of days ago. Some hackers found out that the iPhone springboard (the launcher) is actually designed to support multiple pages. Which means that it was designed to support applications installed by users. But this feature is blocked even though the code is right there. Blocking 3rd party applications might have something to do with apple's agreement with AT&T.
As for the 1.1.1 firmware bricking hacked iPhones (which is reversible), it's not Apple's fault at all. And I don't think it was intentional from Apple's part. To unlock the iPhone, the baseband is patched by the hackers. This is what that causes the problems if someone tries to upgrade to 1.1.1.
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I am not questioning Apple's right to ruin their customer's phones. I am pointing out that it's not the best way to retain their loyal customers. You are right that Apple issued all the warnings with the update. Their customers were just too stupid to ignore the warnings. At least, these customers should be feeling pretty stupid right now. Let's see if they are stupid enough to buy another Apple's product.
When it come to business relations, a little horse sense goes a long way.
Originally Posted by Dik F. Liu
I know it is well within Apple's right to do what they did. But, why did they do it?
Imagine if you bought a TV. One day, a repairman showed up unannounced in your living room with a sledge hammer, claimed that you are not using the TV to watch its manufacturer's approved programs, and proceeded to smash your TV into little pieces.
He then showed you a press release stating that everything is in the up and up, and that it's all your fault. Will you ever buy the same brand of television again?
Originally Posted by Jack Cook
You have all heard it, the newly released firmware 1.1.1 for the iPhone is out and gives you a cool wireless iTunes store but it also has locked down the ability to use third party applications after the iPhone update. It's sad, very sad that Apple, in their infinite knowledge of knowing what is best for the consumer, would take away that one aspect that could propel this device into greatness.
Coders from all over the world have developed applications that have made the iPhone the device of choice for many but now it is becoming the device to "put in the drawer". Of all the articles that I have read over the past two days, Brian Lam's article "iPhone Revisited (Verdict: Don't Buy)" sums it all up the best. Take the time to read this piece ... it is well worth it.
You also might want to catch this video of a poor guy who found out that since he applied a 3rd party application, he is SOL! That's right, "Once you put 3rd party applications on, it's no longer supported by Apple". The look on his face when he realized that he made a very expensive mistake makes you feel for him.
One can only hope that the world of hackers are smarter than Apples's coders and will help Jean(and others) bring his device back to life....
Well, while you are reading Brian's article and watching the video, I'm going to install a new 3rd party application on my Palm 750 ... Microsoft just does it better!
I seriously dont understand whats all this fuss about! Please understand that IF I INSTALL FOOTBALL'S A17 ROM IN DELL AXIM it voids my warranty. So if I brick my Dell Axim I clearly understand my consequences that Dell will not fix it. Similarly, Apple made their Terms and Condition clear stating that there is not 3rd party Apps. When you bought the iPhone you agreed to their terms. Now when you installed 3rd party apps you understood the consequences just when I installed Football's A17 ROM! Even then I installed Footballs ROM. Now I am all for 3rd party apps, but when it breaks dont play the blame game when its your fault in the first place. It cost them money to replace or repair your device when you Brick it. Why should someone else take the fall for your actions. I dont get why people are crying about it. Moreover I dont get why people are supporting it. If I made a post today about how Dell refused to fix my Bricked Axim because I installed 3rd party ROM and I am sad, if not everyone, most people will tell the consequences are clear and I am to blame not Dell. NOW STOP CRYING LIKE BABIES. IF YOU WANT TO MAKE CHANGE, THEN WRITE LETTER TO STEVE, FORM A PETITION OR CREATE A COMMUNITY SUPPORT FOR BRICKED PHONES/ 3RD PARTY APPS, INSTEAD OF VENDING HERE YOU FEEL ABOUT IT. Just how we tried with Dell Axim, we wrote many letters, we formed petitions and then when all failed there is a community which provides support for Football's ROM.
I hope I didn't offend anyone if I did I will gladly remove this post.
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