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Old 12-12-07, 06:30 PM   #1 (permalink)
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Sorry for all the Site Issues lately

As some of you that have been around a while know, I am using a local hosting company where I get special attention to detail. In addition, I can drive 10 minutes down the road and actually touch the servers. I pay a little more than a bargain host but for the strain that is taken off me with this arrangement, it's well worth it.

The problem is that lately we have had more issues than i'd like. We have had more downtime in the last month than the previous 4 years 11 months combined. I am frustrated, but not as much as the hosting company. They have to deal with my bitching and many others too. hehe...

So, what is the problem? The issue that took us down most of a day a couple weeks ago was cut fibers. The few instances recently are because of power failures. There is a ton of construction going on in Downtown Tuscaloosa Alabama right now. They knocked down several city blocks and rebuilding new stuff. Read about that here. Anyhow, dozens of backhoes, a bunch of dumptrucks, etc running up and down the streets of our downtown make it look like a war zone. The point is, this construction is causing cut overs of power poles and such causing power loss to the hosting company.

Ok, so that's the problem. On top of that, the bios on our main server is not equipped with the ability to restart after a power failure. With that problem in mind, the main tech there is going to put a UPS on my servers to give us an hour before this happens. Their old center had generator backup, Maybe they can go that route in their new building. BTW, they had to move because of this downtown project.

Thanks for the patience. I am as frustrated as you guys are.

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Old 12-12-07, 07:17 PM   #2 (permalink)
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Thanks for letting us know.....and all this time, I wondered if it was just me.
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Old 12-12-07, 07:26 PM   #3 (permalink)
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Originally Posted by Julie View Post
Thanks for letting us know.....and all this time, I wondered if it was just me.
I was thinking it was just you also
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Old 12-12-07, 08:22 PM   #4 (permalink)
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Wait, you mean it wasn't Julie?
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Old 12-12-07, 09:00 PM   #5 (permalink)
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Originally Posted by stevenator65 View Post
Wait, you mean it wasn't Julie?
I guess thats what their trying to say steve, who knew
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Old 12-12-07, 09:20 PM   #6 (permalink)
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Ha! Ha! The way this week's been going for me....I wouldn't be surprised!
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Old 12-12-07, 10:17 PM   #7 (permalink)
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Thanks Chris ... I was really beginning to wonder what was up.

-CB :D
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Old 12-13-07, 12:12 AM   #8 (permalink)
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Thank you for leaving me some extra time to discover the rest of the internet

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Old 12-13-07, 03:23 AM   #9 (permalink)
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LOL, just think how modern Tuscaloosa Alabama will look after the development is complete :)

As always, thanks for the feedback Chris. :approve:
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Old 12-13-07, 06:39 AM   #10 (permalink)
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When my isp is out a lot i will call them and tell them that i shouldnt have to pay full price for service that isnt working all the time. They have given me a free month of internet for that b4.

U should try this with ur server hosting company, even if nothing comes of it.
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