Chris Leckness

Business Phone System for Small and Medium-Sized Businesses is Packed With New Features
Fonality, a maker of business phone systems, today announced the release of PBXtra 4.0, an all new version of its award-winning phone system designed for the modern workplace. PBXtra now includes FindMe with Boomerang Mobile Integration, a feature that uses presence detection to automatically find employees on their mobile devices, allowing them to answer the call or bounce it to another extension. A host of other new features deepen PBXtra integration with mobile phones and web browsers, enhance support of branch offices, and make ongoing management of the phone system easier than ever.
The new FindMe capability in PBXtra 4.0 ups the ante in the Find-Me-Follow-Me feature wars. Not only does it allow employees to decide when and how they will be found according to their personal schedule and rules, but FindMe also has built-in presence detection. The system observes a person’s keyboard and mouse activity and can route calls to their mobile phone or other number when they are inactive on their computer.
Boomerang Mobile Integration deepens Fonality’s commitment toward unifying the PC, the desk phone and the mobile phone. It allows calls sent to mobile phones to be boomeranged back to any extension by pressing a few keys on the mobile phone. Boomeranged calls can also be recorded from a mobile phone and automatically stored on the PBXtra server.
FONcall is a new PBXtra plug-in for the Firefox web browser and is the first one-click dialing application for business telephony. It turns a phone number on any site into a link. By clicking the link, PBXtra will automatically take an Aastra and Polycom phone off the hook and dial out to the number hands-free. PBXtra 4.0 also deepens branch office integration by merging spell-by-name directories, allowing callers to dial into one branch and find an employee at any other branch anywhere in the world.



PBXtra 4.0 contains significant enhancements for Fonality’s growing reseller base. A consolidated interface allows resellers to manage all of their PBXtra customers from a single Web-based administration interface, with hot switching between installations. A new network card configuration option allows for custom configuration of analog and PRI and T1 cards. New alerts are now available so resellers can receive email to text messages when issues arise with a PRI, RAID disk, analog line voltage, and a host of other indicators. Country support has also been added so administrators can set a server to the host country it is located in, and PBXtra will automatically configure the relevant telecom settings.
About PBXtra
PBXtra is designed to be an affordable phone system for the modern workplace where companies have a mix of office, roaming and home-based workers. PBXtra automatically switches back and forth between VoIP calling and traditional phone lines, optimizing cost savings and ensuring call quality. Its patented hybrid-hosted architecture allows employee identity to be maintained as they travel between work, home, and hotel. PBXtra, when paired with the award-winning HUD presence software, provides a unified view of chat, email, and calling for all fixed and mobile workers. The entire system can be installed and managed by a non-technical employee, saving companies thousands of dollars traditionally paid to the “phone guy.�
About Fonality
Fonality, www.fonality.com, is a leader in business phone systems and contact center solutions for small and medium-sized businesses. Used by over 5,000 companies and 100,000 end users in 100 countries, Fonality's award winning IP-PBX VoIP phone systems have connected more than 225,000,000 mission critical phone calls. The PBXtra and trixbox Pro product lines are based on Fonality's patent-pending Anywhere Management® hybrid-hosted architecture, plus an improved version of the popular open source Asterisk code base that has been modified to add reliability, stability and enterprise-class features and delivers the advanced capabilities of an enterprise-class phone system for 40 to 80 percent less than traditional offerings. Fonality's fully free and open source telephony platform, trixbox CE (www.trixbox.org) is home to one of the world's largest and fastest growing communities of users of Asterisk-based software, with over 175,000 live deployments and 65,000 new downloads each month. Fonality headquarters are in Los Angeles, and the company has offices in the UK, Brazil and Australia. Company investors include Azure Capital Partners, Intel Capital and Dell.
Source: Fonality press release... Thanks for reading this article, to comment on it, please click here...