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Old 04-11-07, 08:49 PM   #1 (permalink)
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Official Dell Blog Post - The Dell Axim is Discontinued

With an unfortunate even such as discontinuing a product, companies do not often jump up and down to announce their decision. I don't recall ever seeing a press release saying that we are done with a product. That said, the words of people like me have to suffice. Me personally, I wouldn't have claimed Dell was done with the Dell Axim Pocket PC without a reliable source. My source over the last 3 years hasn't changed and she has been a pleasure to work with and has never steered me down the wrong path. She has been quoted in many articles by others double checkingmy reports about the Dell Axim's death. I have had the pleasure of running the #1 Resource for anyone that has a Dell Axim and will continue running the site as long as their is a definitive need for information. This info will always be online in some form or fashion. In addition, my plans to merge Aximsite and Mobilitysite in one or another has been put on hold until furthur notice. I want to thanks all that have helped make Aximsite the best. Our doors are open for anyone with a Pocket PC as well. I want to comment on this blog post by Lionel Menchaca, Digital Media Manager. This is about as official as I think you will ever see in print. I also want to extend my gratitude for Lionel recognizing the community and the personal thanks to me in the post. That means more than you could ever imagine to me. Thanks!
"First off, sorry for the delay on this. In addition to recent coverage by blogs like Engadget, jkOnTheRun and others, I’ve gotten a few e-mails and a comment from Direct2Dell reader David H. Deans who’ve asked me to confirm whether we’ve discontinued the Axim line or not. The answer is yes, we have. I’d like to say thanks to all the folks like David and Chris Leckness for their interest in the products. For the 4 years we were in the handheld market, we made many friends and had a blast developing and shipping products to serve different needs. Why did we make the decision? Because of a steadily declining market for pen-based PDAs and noted over the past several quarters by analyst firms like IDC and Gartner. Even though we’re not selling them anymore, we still have plans to support our customers. Dell will provide technical and warranty support for Axim and Dell-branded Axim peripherals per the terms defined in the support agreement and limited warranty agreements at the time of purchase. We also to offer batteries, power cables, AC adapters and sync cable customer kits for the Axim X51/X51v through 2009. All other Dell-branded Axim X51/X51v peripherals are expected to be available through mid-2007 or while supplies last. Thanks again to all our customers who made the Axim line successful for the last few years."
Source: Direct2Dell - Dell's Blog

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Old 04-12-07, 05:11 AM   #2 (permalink)
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Sad to see it officially in print.....even though we all knew it!
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Old 04-12-07, 10:52 AM   #3 (permalink)
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Lost Opportunities

Chris, I agree that the acknowledgment by Dell was rare. There are many instances where vendors completely miss an opportunity to celebrate the accomplishments of a product team, upon making the decision to retire a product line.

My advise to vendors, don't just remove it from your website, and say nothing, as though it never even existed. I wrote a short column to stress the point, again.

Tech Nostalgia: Departed, But Not Forgotten
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