miker

When I try to transfer files (eg. divx movies, mp3) from PC to Axim, the transfer stops after a few seconds and the connection between PC and PDA will be interrupted after another minute. This happens although there is sufficient free space and with all kinds of files (also mp3 etc)
(Besides the Axim, I am also using an Ipaq, where this problem does not
occur). Who has an idea/solution?
Thx!

TSB8C

Any firewall running on the desktop PC? ZoneAlarm, Xp's built-in ICF, etc? If so, disable it and try again.

miker

Thanks for this advice.

However, there is no firewall or anything running.

a) Even after reinstalling ActiveSync on my PC and a hard reset of my axim this problem is still there

b) the same happens even if I try to sync files like mp3 between PC and Axim.

c) might there be any conflict with the Ipaq which I sync on the same PC?

Thx again

pookster

I'VE HAVE THIS PROBLEM TOO. MOST OF THE FILES THAT I TRANSFERRED TO MY AXIM, I HAD TO DISCONNECT & RECONNECT THE AXIM IN ORDER TO GET THE SYNCING GOING AGAIN. I DON'T REALLY MIND SINCE THE AXIM IS THE COOLEST TOY EHH.. "BUSINESS TOOL" I OWN.

ALSO, I HAVE ANOTHER PROBLEM. FOR SOME REASON THE SYNCING PROCESS DOES'NT ALWAYS GO THROUGH. I HAVE TO CONNECT A COUPLE OF TIMES B4 IT SYNC'S. SOMETIMES IT EVEN CONNECTS AS A GUEST. I DONT KNOW WHAT THE PROBLEM IS. IF ANYONE CAN HELP ME WITH THIS ISSUE I WOULD APPRECIATE IT.

wylin

The dell forums have been buzzing about this problem for a little while now. Dell didn't have an official answer yet last time I was there, but its a good place to look for ideas as to what could be causing the problem. Most of the cases where I've seen people actually fix the problem, its involved some change to the USB configuration, be it a new USB card, hub, or just changing the port. Also, make sure that no features like "Turn off when not in use" are enabled for USB ports in the device manager. Activesync isn't enough to let windows know to keep the port active most of the time and so it'll close down on some people if that option is on.

Best advice is to review your setup and then try the connection through different ports or using a hub. Try it on another computer if you can to see if that works. Also, stop by the dell support forums and yell at them along with any system info so they can get it fixed sometime soon.