steguis

My boxwave Minisync cable stopped working today. It is draining my battery instead of charging (at the order of 1% per second). and it will only sync once in a while. I sent an email to boxwave. Hopefully they replace it in a timely manner, but right now, I am not a happy camper.

steguis

Wing Yew Lum from Boxwave got back to me tonight and they said that they're going to advance ship a new one to me. Hopefully this cable was just a fluke. I would highly recommend this company otherwise.

DennisFranz

Quote:

Originally posted by steguis Wing Yew Lum from Boxwave got back to me tonight and they said that they're going to advance ship a new one to me. Hopefully this cable was just a fluke. I would highly recommend this company otherwise.

It isnt the cable, its the USB.

Earlier comment in this thread
One question I have it this.

There have been issues of the USB not able to provide enough power onc ethe battery falls below the 50% or even slightly above percentage charge. Does this cable fully charge even in 400MHz mode with the LCD light on?

The new cable will do the same.

wannahave

but you will have two of them!!:D

bdmoore518

Well, my MiniSync came today, and I can't get it to sync. It seems to charge OK, but I get a Winsock error every time I connect (it connects for a second, then drops out). I'm going to bring my cradle home from work tomorrow, and try again using that (it worked here before), before I raise a big stink with BoxWave.

The jury is still out on this one....

Update: the miniSync seems to work fine at work, but I still get the Winsock error at home, so it doesn't appear to be a hardware problem. So, no real knock on the winSync so far (hopefully, I can figure out the issue and get it to work at home, too).

steguis

Yes, I understand about the USB port possibly not being able to put out enough power through the cable to charge the axim once it drops below 50%. Unfortunately, I don't think this is the case with mine. The reason why I think so is that I have a USB to serial cable to charge the axim (this came with my Arkon powered PDA holder) and plugged it into the very same port where I plugged in my Boxwave minisync cable and lo and behold it charged and synced my axim without a problem.

I got the replacement cable today and the same problem persists. I am going to send it back for a refund. I'd prefer that it worked than me having to send it back since its so cool how you can just stuff it in your pocket when your done using it, but I can't afford to have a cable that may or may not sync/charge/drain your battery depending on its mood. :crooked:

mroebuck

In looking for another sync/charge method, I came across this thread. Wow, it read like a riches to rags story. It appears as though the overall assessment is that the MiniSync probably isn't worth the hassle. "Works great....wait no it doesn't" "It sync perfectly as long as I stand on one foot with my finger in a light socket." ......

Can everyone sound off with a "thumbs up" or "thumbs down" on this product. Also, note that the BoxWave website, now has this priced at $18.50 (discount).

Thanks much Aximites,
roebuck

bdmoore518

Well, as far as my experiences with the miniSync, I would have to give it a "B". I feel that it succeeds in the intent of small form factor, and the convenience as a result is good. The only negative is the concern over discharging vs. charging while it is plugged in - this is, of course, dependent on the USB port's power capabilities, so it will differ from machine to machine, but it's one more thing to have to consider when using the miniSync. To work around this while using the mini, I turned off my Axim - when it was on, the battery was discharging, but it did charge when off.

NMkiD

It works great for me, I can tcomplain, it always recharges adn syncs, for ppl havign trouble are you unplugging your cradle before you test out your minisync on the same computer?

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BoxWave

:exc:

Everyone,

I'm VERY sorry for being away, business has been pretty hectic as I'm sure you all can relate with.

At anyrate, it appears like our Axim defect rate in our miniSyncs is 5% as oppose to our regular defect rate of <2%. Still, it's not bad, and I want to apologize to those couple of people who may have received a bad cable.

BELIEVE ME, we're hassling our manufacturers big time and things are being fixed as we speak.

IF you did receive a bad cable (sounds like 2 of you), I'm sure we've shot you an email about replacing the unit at our cost.

:), take care everyone.

Wing Lum
BoxWave

BoxWave

Just an added note from one of our members on this board :):

quote:
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Your cradle delivers 10% more voltage (5.4V -vs- 5V) and has 5x more current capacity (2.4A -vs- 0.5A). Depending on the capacity of your USB connection, you may be getting even less. I haven't tried charging through a USB, but other people have noted that it doesn't work too well when the screen brightness is all the way up.
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Thank you so much, we've had to explain this a few times, it seems as if the Axim is a bit of an energy hog - but yes, it will definitely charge, but it's not nearly as fast as the cradle.

If there's anything else, please let me know.

Wing
BoxWave

JASBO56

I was thinking about getting the Mini Sync but for some reason it has been pulled from their listing of available cables (for the Axim that is). Anybody know why this is?

Also, I just noticed that Belkin has a new USB Sync Charget kit coming out soon and it also includes a cigarette lighter adapter as well. You can check it out at
http://catalog.belkin.com/IWCatProdu...duct_Id=135183

eddiex

I just got it yesterday and I can't get it to connect and sync. I never had the problem with my cradle at home or work.
My 400Mhz Axim X5 already had a full charge so I couldn't tell you how well the charger works on it only that it went amber for a second and back to green. Just my luck that I'm one of the 5% with a defective one.
I saw the Axim model was taken off the Boxware website; that scared me a bit, but I sent and e-mail and hopefully we'll straighten this thing out. The miniSync looks like a great product and I hope to get mine replaced soon.

drthibod

This is very misleading. I bought the screen protectors and the minisync from boxwave. While the screen protector is a great product, the minisync doesn't use the term "mini" just because of it's size. You get a "MINI" charge as well. I have had my Axim on this thing since last Saturday(today is 4/25/03) and still do not have 100% charge. Seems to me that the person that is replying from Boxwave on this board and who also stated earlier about the "extensive testing..." should also know that this mini-gadget WILL NOT FULLY CHARGE YOUR AXIM!

Just my $.02 though

Regretfully,
unsatisfied customer

Quote:

Originally posted by BoxWave Dennis, Please don't quote me on this, but I am assuming that this miniSync works as it has for all other PDAs we support (I've seen it personally on 1910s, Clies, etc.). You get the full charge (no trickle) and yep, all the lights flash as well : ). Hope this answers your question, Wing P.S. does anyone else think this smiley face looks kinda cute? Haha...okay, back to work :).

DennisFranz

Its a problem with most USB cable chargers.

Any USB port is simply weak in charging the Axim. I can not see how another cable (as stated (Boxwave) will get more voltage/amperage than what the USB specifications allow. It just ain't gonna happen. A 4ft cable is not going to drop any significant voltage that a Boxwave cable will not drop voltage, unless is some kind of superconductor.

I even read in Aximsite that Boxwave was having some propblem with sync cables failing but i think they sid at a rate of 2 to every hundred or so. No bad odds unless the cable is not defective and is a design defect. I am not sure what the result was.