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Thanks for the suggestions
After hours of frustration, I got it worked out. The problem was not in the axim, but outlook itself, and where it stores the contacts. I only spent 4 hrs on the phone, first with dell, who said it's not their problem - call Microsoft. Called MS, they said since I didn't buy the Outlook from them(it was provided by Dell) and it was out of warranty period, they wouldn't support it - call Dell. Back and forth for 2 1/2 hrs between the two of them. Finally, after some shamefull thoughts and language, someone made a command decision to help, and 15 min later it works!
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