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07-04-03, 06:47 AM
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#1 (permalink)
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Aximsite Major League
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Location: San Diego
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Active Sync Problems
I know there's a lot of posts about, but I've done a search and looked through the first two pages of what it gave me. I just reformatted my computer and installed Windows 98. My problem is that Active Sync will not detect my Ax. I've tried reinstalling version 3.5 and 3.7 several times. I've soft reset my Ax every time I reinstalled and I just now deleted everything on my SD card and backed up to it and did a hard reset. I've tried plugging the cradle in every port on my computer. I can't think of anything else to try.
Please help me!
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07-04-03, 12:13 PM
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#2 (permalink)
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Aximsite All Star
Join Date: Dec 2002
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You have to install the Axim drivers first. You do still have your Axim CD??? If not, they are on the Dell site.
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The world may not be perfect yet, but the Axim is (almost).
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07-05-03, 03:42 AM
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#3 (permalink)
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Aximsite Major League
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Uninstalled ActiveSync, installed the drivers, reinstalled ActiveSync, and it still doesn't work.
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Last edited by Jefefef; 07-05-03 at 03:52 AM.
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07-05-03, 05:42 AM
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#4 (permalink)
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Aximsite Minor League
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Hmmm...maybe you could try installing it on a friends computer to see if its a hardware problem with the Ax or cradle or something ?
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07-05-03, 06:14 AM
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#5 (permalink)
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Aximsite Major League
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I've been able to sync it before on this computer running Windows XP. I know that the usb port, cradle, and Ax work fine.
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07-05-03, 08:41 AM
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#6 (permalink)
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Aximsite Hall of Fame
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Did you let the XP add the Internet Connection Firewall? This can interfer with ActiveSync (as well as any other firewalls you've added, especiall Zone Alarm which has to be complete removed, not just inactivated).
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07-05-03, 03:13 PM
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#7 (permalink)
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Aximsite Prospect
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where are these dell drivers on the dell cd?
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07-05-03, 04:59 PM
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#8 (permalink)
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Aximsite Major League
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I could find the drivers on the cd or Dell's website. I got them from a third party site here http://www.davespda.com/resources/delldrivers.htm
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07-05-03, 05:04 PM
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#9 (permalink)
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They are in the root directory on the CD - three files named wceusbsh.* Also available from Dell's download site.
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07-05-03, 05:11 PM
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#10 (permalink)
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Aximsite Prospect
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How do you activate these drivers?........i've found them on my dell cd.....but on clicking on them nothing seems to happen.....btw i'm running windows XP....
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07-05-03, 05:19 PM
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#11 (permalink)
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Aximsite Major League
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If you run the *.cat one it should activate them.
I'm sorry to say that even after uninstalling Zone Alarm and doing clean installs for 3.5 and 3.7 it still does not detect my Axim.
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We are the people our parents warned us about.
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07-05-03, 05:26 PM
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#12 (permalink)
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Aximsite Prospect
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when you say run.......do you mean double click from the cd...or do i need to put them on my pc.......also do you any conformation that they have loaded in.....sorry for being so thick....
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07-05-03, 05:28 PM
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#13 (permalink)
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Aximsite Major League
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I just double click the on the cd then a screen comes up with a bunch of information I don't understand and I click "ok."
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We are the people our parents warned us about.
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07-05-03, 05:30 PM
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#14 (permalink)
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Aximsite Prospect
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and did this help?..........because my pc just says that theres nothing connected to the usb port....
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07-05-03, 05:32 PM
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#15 (permalink)
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Aximsite Hall of Fame
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If this is the first time you've installed, they will be added when you install ActiveSync as long as you do the installation before connecting the Axim. If you mistakenly attached it before installing, right click on the *.inf file and select install. It should overwrite the version XP installs by default.
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