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Old 01-23-03, 09:14 PM   #1 (permalink)
PhilR
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The Axim is my 1st PDA.
My problem is that 9 thimes out of 10, when I sync up, my update downloads get maybe halfway done, then they just stall and I don't get the pages. This has been happening with avantgo and with a program I get from Johns Hopkins, too.
I checked the memory and I have plenty.
I have a cable modem, so I know bandwidth is not the problem.
I'm frustrated. <_<
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Old 01-23-03, 09:56 PM   #2 (permalink)
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Phil - what version of ActiveSync do you have?

Make certain it's 3.6.

Also, ensure that your cradle, or travel cable, is plugged directly into the computer - not through a hub of any sort.

If you're doing both... well, we need to go back to the drawing board :)

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Old 01-23-03, 09:58 PM   #3 (permalink)
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Avantgo is notoriously famous for that stalling. I dropped it because of that. I can't speak for the Johns Hopkins stuff.

Most of the time stalling like that is more related to the USB interface. Look in the System&gt;device manager of the PC with the Axim installed and you should have a USB device called &quot;Dell Axim USB Sync&quot; there. If it isn't you aren't using the Dell USB drivers. For a lot of people that has been the main problem.

In any event, look to see if the drivers are correct.

The next best thing is that some people who are using hubs find it better to use the direct port on the PC, and those who have trouble on the PC are finding better success using hubs. USB is very flaky. Some folks even get better results from the ports on the back than on the front! Try combos until you get the one that works for you.
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Old 01-23-03, 09:59 PM   #4 (permalink)
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*lol* andsoitgoes and I cross posted. Hubs are peculiar devices. Good ones help, bad ones make it worse.
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Old 01-23-03, 10:04 PM   #5 (permalink)
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Too funny, Jake... I have the same prob with AvantGo... Phill, do you have the newest AvantGO software installed? That helped me once I updated... Who knows, it's worth a try.

Or, at the least, disable the AvantGo syncing for the first few times and see if that improves anything...

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