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Old 08-28-03, 01:46 AM   #1 (permalink)
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If I take both batteries out for 4 minutes

Do I loose all information on my PDA??

it seems I do, but I was never told this by Dell Axim support!

thanks
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Old 08-28-03, 01:51 AM   #2 (permalink)
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if you take both batteries out, it performs a hard reset, same thing if you press the soft reset button and teh power button at teh same time.
Everything on the unit gets erased except teh built in space adn the expansion cards.
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Old 08-28-03, 01:54 AM   #3 (permalink)
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Take care when preforming this. You will have nothing left except the bacis information. Make sure that you have all of your programs and data backed up.
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Old 08-28-03, 10:02 AM   #4 (permalink)
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Why wouldn't Dell tech support know this? I called them yesterday and it was some girl who seemed to be in India. I could the delay and accent.

She asked me take both batteries out. I cautioned her that if I do that I might loose my data and asked her if I needed to back it first, she said no you wont (twice). So I took em, when I turned it back on I had lost all my data! (had a back from a few days ago though). I flipped out and asked to speak to some senior technician or her supervisor, she instead agreed to exchange my PDA!

Sigh! why do they have clueless people like that? It seemed like she was reading some ill prepared script!
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Old 08-28-03, 10:25 AM   #5 (permalink)
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I have a question then!, what does the backup bat do!? I always thought that keeps all the memory up including the program and system. doestnt it?
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Old 08-28-03, 11:29 AM   #6 (permalink)
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well thatz wat a backup battery does.. but in this case we r talkin about removin both the batteries
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Old 08-28-03, 11:55 AM   #7 (permalink)
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Does the built in storage REALLY stay after a hard reset? I have never used it so I would not know, but, I would love to stick a backup file in there if it would be there after a hard reset!
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Old 08-28-03, 12:10 PM   #8 (permalink)
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Quote:
Originally posted by cmms_axim
Does the built in storage REALLY stay after a hard reset? I have never used it so I would not know, but, I would love to stick a backup file in there if it would be there after a hard reset!
Yeah it stays! :D

The best thing you can do is keep a self extracting backup file in that memory or on a memory card...:cheers:
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Old 08-28-03, 12:17 PM   #9 (permalink)
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Thanks for the info. I'm gonna do that right now!!!

:cheers: back at cha!
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Old 08-28-03, 12:39 PM   #10 (permalink)
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FYI you have to use pocket backup in order to create self extrating back ups.... just so you know. Pocket back up is a must have imho, you can shedule back-ups, incremental back-ups and so much more....:D

http://www.aximsite.com/reviews/inde...id=86&catid=22
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