pocketPC 2002

azmike · 01-07-08, 03:35 PM

Hi,
My x5 has PocketPC 2002 Premium w/ Outlook 2000. My desktop is operating with Windows XP S2 (Outlook 2003). I installed activesync 3.5. I can maintain connection for about 5 seconds then I get the message "synchronization error", then a message "not connected". I am using x5 only for syncing Outlook calendar, tasks, notes and contacts for now. I am pretty green with this stuff so any help getting the desktop and x5 synced would be appreciated.
Thanks

Gigi · 01-07-08, 04:43 PM

Try using the ActiveSync 3.8, which is the most stable version of AS 3.x:

Microsoft ActiveSync 3.x Desktop Software - HPC Factor

Also try rebooting your PC along with a soft reset of your device, and disabling or reconfiguring firewall.

azmike · 01-08-08, 01:43 AM

I tried again with 3.8 and 4.5. Also changed firewall settings and reset and did reboot.. It recognizes the device and connects for a longer period of time than previously however I still get synchronization error. Would upgrading to Windows Mobile 2003 help? Is Outlook 2000 on axim compatible with Outlook 2003 on desktop?
Thanks in advance
Mike

mostlylisten · 01-08-08, 03:02 PM

Actually the toughest sync I found was outlook. All other programs sync pretty easily. (Probably has to do with the outlook desktop). When I first started with my axim x5 (I use AOL) once I eliminated the use of outlook syncronization was pretty easy.

Doesn't answer your question but though sorry.:hide:

azmike · 01-08-08, 05:06 PM

I appreciate the comment. I am syncing through the cradle and USB and not wireless. There was an Outlook 2000 CD that came with it when I purchased in 2003. I have not used this thing since then because right after I bought it I got a Bberry thru work and was using that for appts, email etc etc. I am no longer working and blew the dust off the x5. It has to be something simple I am missing.

Gigi · 01-08-08, 08:58 PM

Here's one more thing to try...With your device NOT connected, delete the partnership and try to re-establish it again. You need to delete the existing partnership before doing this or else you will be required to rename your X5.

azmike · 01-09-08, 11:44 AM

I tried that a few times and still getting sychronization error. It connects initially...looks for changes and then 5 seconds later I get the error. I can connect as a guest and go through all the folders. The old laptop I used to sync with was using Windows 98...I have never synced this thing with Outlook 2003 so I dont know if that has something to do with it.

azmike · 01-09-08, 08:27 PM

This is the part where I ask the stupid question. Is there a program on my desktop that needs to be installed? (Pocket PC2002 or similar).

Gigi · 01-09-08, 09:26 PM

I believe the Dell CD that came with the x5 contains USB drivers. Did you install those? Also try syncing with a different port.

Take a look at this thread to see if it helps:

http://www.aximsite.com/boards/x5-ha...cant-sync.html

Olivek · 01-09-08, 10:16 PM

I had this same problem with my X51v when I installed Windows live mail and the solution was to open outlook before I put my Axim in the cradle and then it sync'd fine. So I would try opening outlook, then putting your X5 in the cradle and see what happens.

azmike · 01-09-08, 11:58 PM

I do not have cd that came with it, just an empty envelope. I installed the USB drivers from the link you posted and tried all of the reccomendations from others as well. Maybe go back to pencil and notepad. I will keep digging into this when I have time (not much) to make sure I am doing everything right. In a sick way, I am on a mission now to figure this out. keep the suggestions coming. Thanks