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Old 09-17-03, 08:28 AM   #1 (permalink)
colt ceavers
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new axim + 64mb sd memory
hi, my axim has just arrived and on charge.
my question is about the free 64 sdram
is this built in or a seperate card??
if its seperate ive not got one with it.
regards,
colt..
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Old 09-17-03, 10:14 AM   #2 (permalink)
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Unless this was a promotion where Dell was actually giving you the card I would say that you have the 64 Megs inside your device. All Dell Advanced (400 Mhz) X5's come with 64 Megs built in. With that said if you ordered a separate 64 Meg card sometimes it will ship at a different time depending on how many they have in stock at the time.
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Old 09-17-03, 12:43 PM   #3 (permalink)
colt ceavers
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thanks gms, the offer i had was the wireless handhell on the following link.
it looks to me that i should have got a seperate card but i spoke to customer care and they tell me it is built in.
If this is built in all axim pda's how can it be a special offer to me
colt..
http://www.euro.dell.com/countries/u..._handhelds.htm
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Old 09-17-03, 12:57 PM   #4 (permalink)
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Should have been a card. It specfically says FREE 64MB SD CARD WITH AXIM PERFORMANCE OR WIRELESS.

Call back and ask to speak to someone with an IQ higher than 10.
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Old 09-17-03, 02:02 PM   #5 (permalink)
colt ceavers
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i will call them again or even send them an email if i can.
as for speaking to an intelligent life form that may be a little too much to ask for, going on the experience of the past 5 hours.
colt..

ps anyone else bought this package??
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Old 09-17-03, 03:09 PM   #6 (permalink)
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Sending Dell an email is almost 99 percent useless. I have been trying to get info on the update on my ROM for almost 2 months now and have not recieved anything from them. I would call, but during the day I do not have access to a phone.
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Old 10-08-03, 01:08 PM   #7 (permalink)
colt ceavers
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good news! i finally recieved my "free" memory card this morning which probably cost me more in phone calls than its worth, but in dells defence they sent me a 128mb card instead of the 64mb.
aparently there was a consignment which was shipped without the free cards. I dont think i would have seen it if it wasnt for the constant complaining and arguments over wether i should have got one or not.
all is well that ends well, i just hope i dont have to call customer supportless again.
colt..
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