lostwithMobile

Once a day I put the X50 in its cradle and it syncs to my laptop. Pretty simple. Today I put it in and it brings up "Guest" instead of "Pocket PC." I have no idea why it is suddenly doing that, but it won't sync as "Guest." How do I get back to "Pocket PC" so I can sync? Thanks!

lostwithMobile

OK, just tried to download email and now it won't do that either! HELP!

Jogga

The first (and simplest) thing to try is a soft reset. Activesync is notoriously fickle and quite often I need to reset my device before I can connect.

If this doesn't work, try:

• Connecting manually (Files, Mobile Device, Partnership (with your Axim in the cradle, of course))
• Changing the USB port that you're connecting to your laptop with and avoid using a hub socket
• Check that your firewall settings have not been changed (perhaps by an automatic update) and that AS is being allowed bi-directional communication
• Check the pins on the connection block of your Axim (not likely as the device is connecting as a guest)
• If all else fails, back up your Axim to a card (SD or CF) using backup software (such as Spb Backup) and try a hard reset to see if it's something on the Axim that's preventing connection (this should be the last resort!)

Hope that this all helps.