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Welcome to the site!
Do you already have ActiveSync (latest version is 4.5) or Windows Mobile Device Center if running Vista, installed? If not, it should be for the upgrade to proceed. Both AS and WMDC are available free from Microsoft. You should be able to keep your current version of Outlook though.
Once you have set up a partnership between your device and your PC (via AS or WMDC), you should be able to follow the instructions to proceed with the upgrade. Make sure your device is not running on battery power when you do the upgrade.
Last edited by Gigi; 12-20-08 at 12:32 PM.
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