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Old 09-27-03, 07:18 PM   #1 (permalink)
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"Unexpected Delays" This is killin' me

Well I am forced to live vicarously through you all and this website. Went online to check the status of my order on Dell's website only to find though my order has reached the Boxing stage it has been unexpectedly delayed another week. I am starting to think that I should have bought the iPaq at a local store so that I would be playing with it right now instead of reading about it. I don't think I am made out for shopping on the internet, I want it now! I guess my wife is right when she says I'm a bit impatient.

Well back to surfin' this site readin about all the cool things I'll be able to do in a month.
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Old 09-27-03, 07:52 PM   #2 (permalink)
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trust me...it is worth the wait :)
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Old 09-27-03, 07:55 PM   #3 (permalink)
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You're probably right but it is hard right now while sittin here lookin at pictures and readin everyone's posts!
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Old 09-27-03, 11:00 PM   #4 (permalink)
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When did you order? I ordered mine last tuesday and I have it already...Did I just get lucky?

First post BTW! Go Rich P.
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Old 09-28-03, 12:10 AM   #5 (permalink)
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What? I ordered mine on Wednesday the 24th with next day shipping and was told to expect to have it on Tuesday the 30th. Now the website says to expect it the 7th of Oct. I guess you did get lucky. Mike being a t-sip must have found out I'm an Aggie and is doing this on purpose
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Old 09-28-03, 08:38 AM   #6 (permalink)
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Call them up and threaten to cancel your order, you would be surprised how fast it gets to you then :-). I had to do this a couple of weeks ago when they where on sale for 15% off. I only orderd it with standard shipping but when I placed the order it give about a 1 week time before I should recieve it. Well next thing I know I get an email from them the next day of placing the order stating there was an unexpected delay with my order. I called them up the 1st time asking why it was being held up and just got the run around and ended hanging up with no answers. I thought about it over night and it really started to grate me even more... So I called back the following day and demanded answers (yes I'm impatiant but I was needing it for school or so I told my wife hehe). They still could not say why it was being delayed if it was one item that was backorderd or what... So I just told them I'll cancel the order and go to BestBuy and buy a Sony if if I wasnt going to get it sooner and their new est time of shipping was the beginning of Oct!!!!! I told her if an item was holding up the whole order to cancel that item and ship it now. She said she would send me an Email as soon as something was found out about my order. Well I checked my order status the next day and guess what? yep it was in shipping being packaged up. :-)

I Love my new Axim and no I wouldnt of canceled the order ( I may of been pissed but not stupid hehe) and gone to BB.... But the threat of it was good enough for Dell ;-)

FYI I orderd the following with it maybe it has something in common with your order:

Dell Axim X5 400 Mhz PC2003
Dell screen protectors
Usb cradle and mobile usb sycn cord
one extra battery
one leather Zipper carrry case
Dell's thumb keyboard (tempted to send back)

So give them a call and see what they can do for you.
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Old 09-28-03, 08:59 AM   #7 (permalink)
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You should cancel your order. I got my Axim in less than a week (could've been 4 days if I was there to pick it up) with standard, free, ground shipping.
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Old 09-28-03, 01:40 PM   #8 (permalink)
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EFudd, I may have to try that tomorrow, thanks for the advice. I may actually go through with the cancellation of my order and buy it at Cosco. They have it for $349, granted about $50 more than from dell but if I ever have a problem with it I can return it to Cosco and they will give me a new one or refund my money. Cosco is really good about standing behind their merchandise. Plus the biggest advantage of them all I would be tapping away on my new Axim x5 screen and instead of crying about not having it I would be asking you all how to make my GPS work on it.

Time will tell.
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Old 09-28-03, 09:59 PM   #9 (permalink)
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Also at Costco they give you this as well:

USB Cradle (Advanced Axim) with second battery charging slot (you might already be getting this)


Removable Primary Lithium-Ion battery, with additional Lithium-Ion battery (Another battery, you aren't getting this from Dell.)


Dell Axim Leather Carrying Case (A case, you aren't getting this from Dell.

The Costco price is better considering all the extra stuff you get.
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Old 09-29-03, 06:16 PM   #10 (permalink)
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The phone call worked, it appears that the Aluminum case was holding it up. That won't ship out until the 13th now. Axim should arrive here tomorrow before 3. Then I will get to see for myself what all the hype is about.

Now it's on to convincing the wife that GPS is a must have. If anyone has any ideas for that one, they would be appreciated.
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Old 09-30-03, 10:27 PM   #11 (permalink)
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Well it finally got here, don't know what all the hype is about, seems like a fancy calculator. j/k won't be going to bed early tonight.
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