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Is this on your first startup?
If not, how did you get into the screen (on purpose or did the Axim hard reset itself?
Do you have a screen protector?
Depending on the answers to these questions, I'd probably suggest a hard reset (soft reset + power button) and see if you can get past the screen the next time. Ultimately, it sounds like a hardware problem so you'll probably need to call Dell for a replacement.
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-Ike-
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