"Unable to Load File" Error on SD Card

Risky · 08-05-04, 03:10 PM

Hey folks, I've got a problem that just cropped up and I was wondering if any of you have experienced a similar issue and possibly come up with a solution.

I've got a Kingston 256mb SD card for my X30, and I recently copied a bunch of my real estate photos from my digital camera, to my PC. All of them open just fine on my computer, but when I copied them to the SD card, some of them return the "Cannot open this file" error when opened on my Axim.

Another thread suggested trying to copy the file to the built-in storage and opening one of these files from there, which worked. Any thoughts on why this error would crop up on the SD card, and why it only affects a few of the photos?

Risky · 08-05-04, 04:17 PM

Also, I should note that the same pictures load perfectly well when using the Resco picture program. Any thoughts on this?

**Frenchy** · 08-05-04, 04:51 PM

Is Resco program on the PPC or the PC?

Risky · 08-05-04, 10:37 PM

Originally Posted by anormandin

Is Resco program on the PPC or the PC?

PPC.

I've even rotated the card out w/ another, and even w/ FAT & FAT32 formatting, I still experience the same errors on valid picture files. :(

DeltaTL6 · 08-05-04, 11:02 PM

I have had problems with my kingston 256 when i first got them, files get corrupted 3 times for the first 3 days. But it has been fine for the past 6 days so far, i did have to do a soft reset to see my files again once yesterday, but no corruption or anything as of now. Let's hope it stays that way. (Seems like Sandisk and Kingston each have some problems, now what brand are we suppose to choose from? Lexar? ahhh.)

08-05-04, 11:14 PM

Have you tried an SD Card reader to transfer the photos to your SD card, as opposed to tansferring them via ActiveSync?

08-05-04, 11:56 PM

To clarify: you open the pictures via File Explorer, but you can't open them directly using Picture Viewer? And this only occurs from SD, from built-in-storage Picture Viewer opens them okay?

cpfleider · 08-06-04, 12:59 AM

Is your SD card locked?

outlaw2_0 · 08-06-04, 01:15 AM

I have a SanDisk SD card (512MB) and it works great. No problems yet and ive had it longer than my Axim. Maybe i got lucky?

pr5owner · 08-06-04, 02:42 AM

throw the SD card in a cardreader connected to PC, run error checking and defrag, should fix your problem

Risky · 08-06-04, 11:51 AM

Originally Posted by wooch06

Have you tried an SD Card reader to transfer the photos to your SD card, as opposed to tansferring them via ActiveSync?

Yep, in fact I prefer that route because it's about 10x faster.

Originally Posted by Noisy Crow

To clarify: you open the pictures via File Explorer, but you can't open them directly using Picture Viewer? And this only occurs from SD, from built-in-storage Picture Viewer opens them okay?

Yes, and yes - both return the same error, and apparently only with the SD Card(s) and not the built-in storage. I'd just use the BI, but 32mb just doesn't cut it! :)

Originally Posted by cpfleider

Is your SD card locked?

No, of course not. The files transfer just fine and some of them open correctly.

Originally Posted by outlaw2_0

I have a SanDisk SD card (512MB) and it works great. No problems yet and ive had it longer than my Axim. Maybe i got lucky?

Seems like it. I'd hold onto that card and Axim with my life, if I were you :exc:

Originally Posted by pr5owner

throw the SD card in a cardreader connected to PC, run error checking and defrag, should fix your problem

That was one of the first things I tried - on both cards and still no dice. It wouldn't make sense that this was the problem either, because both cards work beautifully in other devices.

08-06-04, 12:33 PM

Okay... This is starting to smell like a file-system issue rather than anything physical about the card.

Try renaming the file to something like "abc.jpg" See if you can open it.

Also: Did you reformat the card using your Axim? If you haven't it's probably worth a shot. Grab a copy of Pocket Mechanic and try it out...

Risky · 08-08-04, 02:18 AM

But the files opened flawlessly in the other picture veiwer..

08-08-04, 11:31 AM

Yes, I know. However: one of the most common ways to mess up when writing an application is to assume <B>anything</B>. And my first rule of troubleshooting is to check simple things first, no matter how unlikley. So if the camera is using characters in the name that Picture Viewer file-dialog chokes on... or perhaps relating to the file system present on each device... (FAT32 vs. FAT16, with long-file names thrown in)....

08-08-04, 11:41 AM

I have my SD card formatted w/ FAT16 with a 4 KB cluster size. I don't have any issues with pics, and have very minimal slack space on my card.