Just did a hard reset and can't get my info back.....

04-13-05, 07:59 PM

Hi guys,
I just did a "Hard reset" on my PPC and now i can't get my information back. Microsoft Active sync doesn't reconize it. I've searched and i have looked all around and I did not create a backup. (now i feel very foolish.)
Please help!
Thanks,
Justin

MrKlaatu · 04-13-05, 09:01 PM

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Did you name your Axim and reset all your User Info to the same as it was before the Hard Rreset?

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04-13-05, 09:05 PM

What do you mean?

lvgdgts · 04-13-05, 09:26 PM

Remove your Axim from the cradle, open active sync, click on File, then Delete Partnership. Click on Yes. Then put your Axim back on the cradle and go through the setup process again using the same name for your Axim partnership. Then your PIM data will be downloaded again. You'll have to re-download any software.

04-18-05, 03:56 PM

Thanks guys for the help,
I have now learned an important lesson: To always keep a backup on my CF card or activesync.

Thanks
Justin