Storage card problem

[Harleydve]

I need help, really urgent, my x50v don´t recognize the internal storage memory, i try soft and hard reset and nothing happen.
Whe i enter via settings, system, memory, storage card, "total storage card memory" NOT INSTALLED.
Thanks in advance

[0gopogo]

When you say "internal storage card", are you refering to the "Built-in Storage"?

[Harleydve]

That´s the one, i can´t reach neither the data nor the programs installed into it.

[axzilla]

are you looking in file explorer for the files ?

[mkss55442]

Have you upgraded to WM5? I haven't but it's my understanding that the BIS essentially disappears with the upgrade (to become persistent storage).