dmcpilot

just want to thank you DinarSoft guys for a total complete lack of customer service...

i'm going on a week since i sent you an email on your web site and have now posted multiple threads and from you i have heard....NOTHING....

i'm glad you can use the forums to advertise your products, but don't think it important enough to respond for legitimate requests for help.

all others, please take note!

berdecinc

I downloaded v2.2, build 111, on 5/2/08.

The last 2 evenings, when the clean schedule did its thing at 12:00 AM, it did not recognize the installed 2 MB SD card, so, proceeded to delete any reference to items on it, as 'dead shortcuts', and 'dead registry'; about 2 MB 'saved'. I have (only) TCPMP installed on my 2 MB SD card; it's still there, just not recognized. File explorer doesn't 'see' the card, either.

I then did a soft reset, and the SD card was again recognized. Then I reinstalled TCPMP, so the registry would be updated with the program info, which (temporarily) fixed the problem.

It worked just fine, numerous times throughout the day(s), using the Quick Cleaner and Advanced Clean options; it's just the clean schedule that's doing this (now twice, on consecutive overnites).

I've since unchecked 'dead shortcuts', and 'dead registry', from the clean schedule list.

Also, I did not notice the problem occurring with the 'clean on soft-reset' option; just the 12:00 AM scheduled one.

If you need further info, or would like me to try something else, please let me know.

Thanx!