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How to Recover your iPAQ after a botched ROM Update
How to Recover your iPAQ after a botched ROM Update
If a user is attempting to update the BIOS or FIRMWARE of their iPAQ and the power goes out, or they accidentally turn-off their iPAQ, when then attempt to restart the iPAQ, it will only get to a white-screen, where it then sits forever. Both soft and hard-resets do not appear to clear the trouble in most cases.
Hopefully you will never need to use this step-by-step process.
I have confirmed with Nathan at HP Technical Support that this is their approved recovery process[/url]:
1.) Go to the HP Website, and...
2.) Select the appropriate hyperlink for your model.
3.) Download the most recent BIOS version (e.g. SoftPAQ (SP) for your Model of iPAQ).
4.) Press the POWER + iTASK + CONTACTS + RESET buttons at the same time so as to enter the FLASH Mode
5.) Make sure your USB connection to the Cradle is hooked-up.
6.) Place your iPAQ in the USB Cradle.
7.) Stop the MS ActiveSync session on your HOST PC: CTRL-ALT-DELETE > TASK MANAGER > PROCESSES.
8.) Highlight WESCOMM.EXE and select "End Process" button.
9.) Run the file you downloaded from HP in step 3.
10.) The iPAQ should now begin Flashing the iPAQ's ROM BIOS.
This should work for most every iPAQ model, however, we cannot guarantee this will succeed at restoring your iPAQ to a usable state. Use this at your own risk!
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Elrendhel
Mobilitysite Administrator, Moderator, & Product Reviewer.
No animals or trees were harmed in the production of this post - however, several billion electrons were seriously inconvenienced.
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