Files not sync

airbalancer · 11-28-03, 04:24 PM

Everything was working fine using softmaker,
now my files will not sync
beside files it said attention required
When I click on Resolve items it said
Information Type not Syncgronized

Items of one or more information types cannot be synchronized .Disconnect and reconnect your device.
To view all error messages and dialog bowes that require your input , you must connect to this computervia infrared or usb cable

I reconnect but alway get the same box
Very confused now

11-28-03, 04:43 PM

Do a softrest and restart your desktop. Should fix it.

airbalancer · 11-29-03, 12:32 PM

try that did not work

tsmithjsu · 12-19-03, 10:43 AM

I was having the same type problem. It turned out that I had moved the "MY DOCUMENTS\POCKET_PC" (<-attempt at a generic name) to a network drive and the Activesync program was looking at the default location on drive C: which did not exist. My intent with this post is not to provide the solution but to help those stumped like I was find it. It involves changing the registry and/or creating/moving a directory.

Two search words should help: ActiveSync Briefcasepath

bejay · 12-19-03, 02:04 PM

Hi,

Open activesynch, select options and you will see a list of items. Make sure files is checked. If it isn't, they won't synch.

Bejay

Aero · 12-19-03, 02:25 PM

Not sure if your exact problem is addressed in the following webpage, but I bookmarked a while back as it is a good resource for various ActiveSync problems:
http://www.cewindows.net/faqs/activesync/syncerrors.htm

My particular problem was I was getting the following error:
"There was no response from your mobile device while checking for out-of-date appointments"

Good luck