Soft reset performed a HARD reset

swingheim · 03-30-03, 02:41 PM

I was just about to leave work yesterday, pulled my Axim from the cradle, and went to open an Excel document. The machine locked, so I performed a soft reset. When it came back up, it promped me to reset my stylus!

Yup-- to my horror, all my information was gone. So, I spent the next 3 hours re-installing everything, and then set the ActiveSync to do an incremental backup everytime I dropped it into the cradle.

What a pain! I heard from a friend that sometimes static electricity will fry your device-- and just now I got the piss scared out of me when I set my Axim into the cradle to see a blue arc of electricity jump from the Axim to my Cradle.

Anyone else out there with an electrifying personality? I think I am going to invest in one of those anti-static mats. (I think its the plastic floor mat my chair sits on that generates the static electricity)

03-30-03, 03:05 PM

Ouch, that one hurt. I've thought about getting one of those mats a while ago but just never did it. I noticed the other day, however, when I plugged my cradle power cord into the wall, there was a spark...guess I just got lucky that time. But, I WILL be getting one of those mats.

PCodner · 03-30-03, 03:17 PM

How do you set active sync to do an incremtal backup?

Mike C · 03-30-03, 05:48 PM

Personally, I don't think it's a good idea to auto-backup.
If you have a problem that requires a hard reset to fix, you might backup the problem and corrupt the restore.
I only backup when I want to, when I'm sure the machine is stable ... in a condition I want to return to some day.

You access the incremental backup form Active Sync (on the PC) in Tools>Backup/Restore, but only after doing a full backup first. It also gives you the option of auto backups right there.

hyppo · 03-30-03, 05:50 PM

My friend just did the same thing two days ago. Said he held the reset button for a couple of seconds (which is probably not necessary) and poof, instant hard reset. I am not going to test this, but will not hold the reset too long.

Did you hold the reset down. I know, its not supposed to hard reset unless holding the power button!

Logik · 03-31-03, 09:15 AM

This happened to me 2 days after i bought my Ax... I hit the soft reset button and poof i was resetting my stylus... sucked, but i didnt have that much installed yet.

..anyone know why this happens?

Ayrk · 04-01-03, 12:18 PM

I apparently held in the soft reset button a little too long last Friday and suddenly I was reinstalling everything.

Just a word to the wise. You only need to tap the reset button.