Hi,

Hopefully someone can help me. I have a Dell X3i and thought the dotpocket software might be what I am looking for and the Aximsite discount was pretty tempting. I installed the trial version software.

I changed the screen resolution, the device went into the soft reset and WHAMMO! It started to reset, then I got the WSOD (white screen of death) and then nothing. Whenever I hit the power button I get nothing, zero, zip, nada. I can't seem to hard reset it because the power button does nothing now.

If I put the device in the cradle it says it is charging but won't sync. I have written dotpocket's tech support but I haven't heard anything back yet. I am leaving on a business trip tomorrown and I need my device to work.

I did a backup yesterday so I am not worried about losing data but I can't get the device to reset. I currently have the battery out of it hoping that once the internal backup battery is dead I can reinstall and restart everything.

Any ideas???? Help!!!
-Tim

Check your other thread on the same subject:
http://www.aximsite.com/boards/showt...897#post214897

Thread closed. Don't cross post.

(Thanks Planet-Ed)

Later,
James