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Utilities Talk about Utilities for Dell's Axim

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Old 10-10-04, 09:07 AM   #1 (permalink)
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Help! Activesync quit working......

my activesync is not working...it quit yesterday....it seems like it just doesn't "see" that it is connected. at first I thought there might be something wrong with the connector on the bottom (i charged two days ago at work with a sync cable, and the cable got bent while it was in the charge.) However, it still wouldn't sync via wi fi either so I am not sure if the port got damaged or what. I tried reinstalling activesync and now it still doesn't read that it is there. I tried a different USB port and a different USB cable and still no luck... any ideas would be greatly appreciated....
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Old 10-10-04, 09:35 AM   #2 (permalink)
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Have you tried a hard reset, then restoring your backup or reinstalling your programs. Had it happen to me, can't recall why (I think I knew at the time, I had pulled a really big boo-boo). Anyway, to get activesync working again, I did a hard reset, restored my Sprite backup and viola', I was in business again. Someone smarter than myself may come up with a better, simpler way so hold off for a couple of hours and see what other answers come in and good luck!
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Old 10-10-04, 09:37 AM   #3 (permalink)
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The bad news is that I haven't done a backup yet... dumb, i know..
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Old 10-10-04, 05:54 PM   #4 (permalink)
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does anyone else have other ideas?
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Old 10-11-04, 07:28 PM   #5 (permalink)
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Try doing a soft reset on the PPC. And make sure that Activesync is running on it. I found if you start Activesync on the PPC, sometimes it will work.
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Old 10-12-04, 10:50 AM   #6 (permalink)
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I have had this problem twice. Both times the only way out was a hard reset.
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Old 10-12-04, 11:30 AM   #7 (permalink)
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Do a backup now. Then a soft reset. Then try to sync again. You sure don't need the PC for a backup.
Maybe I missed your point, but I think it's that easy.
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